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      USG

      Part of Knauf

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      IT Operations Lead Interview

      Jun 12, 2024
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at USG in Jun 2024

      Interview

      Was contacted by a recruiting company and told about the role. I was also told USG wanted to move quickly if the found the right candidate. Did the phone screen with the recruiter and a few days later spoke with the hiring manager for 30 minutes. Hiring Manager was excellent to speak to and he stated he was very interested in me speaking with the panel for a final round interview. I was contacted by the recruiting company again asking for references and my non negotiable requirements to accept an offer as they were under the impression that if the panel call went well an offer would be made very quickly. 90 minutes before the panel interview I was contacted and told that the members on the panel REFUSED to meet with me because they didnt view me as technical enough for the role. I have NEVER, in 12 years, had a potential employer offer an interview and then REFUSE to meet. I have had interviews where employers have openly said "you arent the exact fit but we are willing to talk with an open mind". Nope, none of that. Just a direct refusal to meet. I can't fathom USG having any kind of DEI practices or policy in place if interview panels are able to openly reject candidates without ever having spoken to them. This is arguably the most unprofessional experience I have had as a candidate for a role. This also speaks volumes about the internal dynamics of those teams that a group can full out protest an interview and have the entire process fall apart.

      Interview questions [1]

      Question 1

      Standard questions about team management and vendor negotiations.
      Answer question
      1
      avatar
      USG response
      2y
      You were working with an external (to USG) recruiting firm. Please consider that you were mislead or misinformed by that company. USG has internal recruiters that do not work in the manner that you have described.

      USG interviews FAQs

      • Candidates applying for IT Operations Lead roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at USG overall takes an average of 22 days.
      • Common stages of the interview process at USG as a IT Operations Lead according to 1 Glassdoor interviews include:

        One on one interview:  50%

        Phone interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Project Engineer(41) ;
        2. Project Engineer Co-Op(22) ;
        3. Production Operator(17) ;
        4. Machine Operator(12) ;
        5. Manager(12) ;
        6. Sales Representative(10) ;
        7. Customer Service Representative(7) ;
        8. Accountant(5) ;
        9. Forklift Operator(5) ;
        10. Operator(5) ;
        11. Plant Engineer(5) ;
        12. Production(5) ;
        13. Project Manager(5) ;
        14. Analyst(4) ;
        15. Maintenance Technician(4) .


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      Jobs at USG

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