I applied online. The process took 4 weeks. I interviewed at UT Southwestern Medical Center (Dallas, TX) in Mar 2017
Interview
Interview was very laid back, process took between 4-6 weeks from interview to background completion and drug screening. Interview was with only the department manager over the phone and lasted an hour
I applied through a recruiter. I interviewed at UT Southwestern Medical Center (Dallas, TX) in May 2025
Interview
The interview itself was fine, however my pre-boarding experience was a nightmare. From start to finish it dragged out about 3 weeks, during this time you have to put your life on pause, decline other offers, and leave your employer. A contingency offered based on my background, employment verification, urine test, etc… shouldn’t take 3 weeks and most importantly a candidate shouldn’t be waiting that long to get clearance. All the candidate wants is an assurance that all is clear, however that’s clearly not a priority to utsw. You give us almost no flexibility in the event that something were to fall through. Unfair to the candidate.
The process took 2 weeks. I interviewed at UT Southwestern Medical Center (Dallas, TX) in Mar 2019
Interview
Applied online, about 2 weeks later I received an email from Human Resources to answer a few questions such as ; pay expectations, what does teamwork mean to me, are you looking for part time or full time work, etc. The following week I received a call to schedule an interview.
Interview was 2 women and both gave me the impression that they had something better to be doing. Interview lasted less than 10 minutes, I was just asked basic questions off of their pre-written sheets, and that was that. It’s been over 2 weeks and I haven’t received a “thanks but no thanks” email yet and haven’t heard back from HR.
Patient Access Representative applicants have rated the interview process at UT Southwestern Medical Center with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 72.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Patient Access Representative roles take an average of 25 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at UT Southwestern Medical Center overall takes an average of 27 days.
Common stages of the interview process at UT Southwestern Medical Center as a Patient Access Representative according to 3 Glassdoor interviews include:
Drug test: 29%
Group panel interview: 29%
Background check: 14%
Skills test: 14%
Phone interview: 14%
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