Community Support Representative applicants have rated the interview process at Uber with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 68% positive. To compare, the company-average is 49.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Community Support Representative roles take an average of 14 days to get hired, when considering 29 user submitted interviews for this role. To compare, the hiring process at Uber overall takes an average of 24 days.
Common stages of the interview process at Uber as a Community Support Representative according to 29 Glassdoor interviews include:
Phone interview: 24%
One on one interview: 21%
Presentation: 17%
Skills test: 11%
Background check: 10%
IQ intelligence test: 6%
Drug test: 4%
Other: 3%
Personality test: 3%
Group panel interview: 3%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Uber (Chicago, IL)
Interview
After you apply online a third party recruiter contacts you and you have to do an 8 page scenario workbook as your first interview. This consists of different situations they want you to respond to by email format to bullet point. There is also a grammar section where you simply point out what is spelt wrong and formatted wrong. I had 24 hours to complete mine and it took me most of the night to complete. They are basically looking to see how empathetic you are and how you would handle the situations. If they like it then you get a face to face interview at the location you applied for. My interview was at the Chicago COE on N Elizabeth St. The interview lasted about 30 mins. I was asked some questions about myself and who I am then I was given a scenario and I had to respond on how I would resolve it. After I was given 15 mins to complete a 3 page worksheet. All in all it was one of the smoothest face to face interviews I had. I was given an offer to work there within a few hours.
Interview questions [1]
Question 1
You received a ticket from a rider saying that their driver was drunk and the car smelled of alcohol but when you talked to the driver, the driver states that the rider spilled alcohol in the back seat and they were not drunk. How would you resolve this issue?
There were two interviews with senior management and they were very nice and the questions were not overly difficult. The whole process took around 2 weeks so it was quite quick.
I applied through a recruiter. I interviewed at Uber (Limerick, Limerick) in Nov 2021
Interview
The two ladies talked about the company and the roles. They asked about five questions in total. Mainly cv questions and times I overcame obstacles. Uber never came back to me with their decision which sucks as they told me I would hear back early the next week but I was waiting all week and nothing. It wouldnt have been hard for them to send on an email, especially as they contacted me for the interview in the first place. I wont be applying or recommending them in the future.
Interview questions [1]
Question 1
tell me about yourself
time I overcame a challenge
time I went above and beyond
what I would do differently if I started over in my last job
why I want to work for uber
I applied online. The process took 1 week. I interviewed at Uber in Aug 2019
Interview
Applied online, the process took around week and it was all online. First interview with recrutier (30 minutes), next Creative exercise (5 question, 1 hour to answer) and after that interview with Team Leader (30 minutes) .