City Manager applicants have rated the interview process at Uber with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 49.6% positive. This is according to Glassdoor user ratings.
Candidates applying for City Manager roles take an average of 30 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Uber overall takes an average of 24 days.
Common stages of the interview process at Uber as a City Manager according to 6 Glassdoor interviews include:
Phone interview: 32%
One on one interview: 26%
Presentation: 21%
Group panel interview: 11%
Background check: 11%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Uber (New York, NY) in Apr 2021
Interview
Recruiter phone screen: pretty standard screen (tell me about your background and salary expectations, etc). I was originally interviewing for the Account Manager role and we determined that City Manager would be a better fit given my level of experience. Recruiter was in-house and was incredibly responsive throughout the process including calling to "prep" me for the hiring manager interview.
Hiring manager: this is where it went off the rails. Most hiring manager interviews are pretty behavior-focused and as the City Manager role was a management role I figured this would be the primary focus of this interview (not to mention this is what the recruiter prepped me for. After initial introductions the HM says its time for the "economics exercise" and proceeds to ask me very detailed finance-related questions that only someone who worked at Uber would know. For example-- tell me how many dollars we pay a courier to deliver each meal. I thought it was like that famous Google question
"tell me how many golf balls fit in a school bus" which obviously isn't aimed at getting the right answer but meant to measure your strategic thought process. I started to talk about how I theoretically would go about calculating the courier fees and he cut me off and said that he didn't care about my thought process and he wanted the actual number. The next 10 minutes were a painful back and forth of him asking me insane math questions, that culminated in me trying to solve a hypothetical algebra equation (literally he asked me to solve for x). None of this has anything to do with a people management role at Uber Eats. I almost left the interview early but a morbid curiosity to see how this would end kept me around. Finally I was able to ask questions and I asked what the management needs would be for the current team he has in place (personalities, level of experience, level of oversight needed) and he flat out told me that the sales team is "super aggressive" and that I would need to "prove to them every day why they should want to be my direct reports". At that, I thanked him for his time and took a brief moment of silence and gratitude that I didn't have to work at Uber.
My thoughts: this might a good job for a very very very specific type of person who enjoys the "hustle" and off the cuff algebra on a zoom interview.
Interview questions [1]
Question 1
How much do we pay an Uber Eats courier
If the average order size is x and the courier fee is y and the delivery fee is z and we want to increase Uber's revenue by 2x how much do we need to incentivize consumers to spend per order?
Recruiter was very friendly, pumped up the business, painted picture of the interview process. She did a good job of getting me excited
They said I would get feedback about my interviews along the way, and I never did. Just a auto rejection after the 2nd round which was disappointing.
Interview questions [1]
Question 1
How would you deal with a direct report who is not pulling their weight.
I applied online. The process took 4 weeks. I interviewed at Uber (Lisbon, Lisbon District) in Feb 2023
Interview
The process was very well run, and the recruitment team ensured I knew the timings and next steps. I started by talking to the recruiter about motivation and profile check, then met my prospective manager for a high-level talk on my skills and knowledge of the Uber business before passing on to the last stages, which consisted of preparing a (heavy and tough) case about Data Visualization, Strategy, and Relationship Management, proceeded by a conversation with a peer, the Country Manager, and Operations Director
Interview questions [5]
Question 1
Define the most important KPIs to evaluate the performance of restaurant operations in Portugal.
Build a dashboard (with provided dummy data) that you would like to implement tomorrow. Analyzing the data, identify all the metrics that seem problematic to you and define the action plan you would implement over the next 2 months to improve the situation
Create a plan to address a new competitor in town, considering SWOT, User/Merchant/Courier initiatives, and tell how you'd deliver on it and measure success
You receive the following e-mail from one of your main partners. Please explain clearly what you would do (escalations, direct resolution, etc) and then draft a reply for your angry partner.
We want to add 2k new partners to the platform in one year. Please develop a 6-month plan that addresses team structure and growth, incentives, cross-collaboration. How would you measure success?
I applied online. The process took 2 months. I interviewed at Uber in Jun 2022
Interview
3 separate interviews, over the period of a few weeks. Recruiter, hiring manager, and panel interview. Each interview had a set of 10 questions and in the last one, a business case was required.
Interview questions [1]
Question 1
Behavioural questions and preparing a business case