Customer Service Representative applicants have rated the interview process at Uline with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 31% positive. To compare, the company-average is 32.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 178 user submitted interviews for this role. To compare, the hiring process at Uline overall takes an average of 17 days.
Common stages of the interview process at Uline as a Customer Service Representative according to 178 Glassdoor interviews include:
One on one interview: 23%
Skills test: 20%
Personality test: 11%
Drug test: 9%
IQ intelligence test: 8%
Phone interview: 8%
Background check: 7%
Presentation: 6%
Group panel interview: 5%
Other: 1%
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I applied online. The process took 2 days. I interviewed at Uline (Ontario, CA)
Interview
Applied online, received response fairly quickly. Spoke with an HR representative over the phone and she discussed the job and what was expected from the position. She discussed the availability and if I was comfortable working the hours the position called for. Was called to go and meet with HR for an interview.
Interview questions [1]
Question 1
What kind of management style I preferred, I didn't think this was odd but it had little to do with the position I was applying for (I think they were vetting for another position that was also available. )
The Process Involved a quick test before the interview. The Test consisted of a quick math test that was timed and a pattern recognition test that was also timed. Then you would be called off to by a representative for the interview. All in all, a pretty standard interview.
Take a numbers test then you speak with HR the questions are very basic and experience doesn’t matter I worked in customer service for 19 years I was told the candidates have to fit in with the “culture” honestly I don’t believe u would have fit in with their “culture” I had too many questions about negative reviews I read online
was really weird and everyone was acting super fake. i would say if you're trying to get someone hired, at least try to not make it known LOL. I mean come on