I applied online. The process took 2 weeks. I interviewed at Uniqlo (Melbourne) in Aug 2018
Interview
It is split into 3 parts and takes up to 3 hours, first presentation then group activity and last is 1-on-1 interview.
About 20 people attended my group interview, as we entered the room we were randomly assigned between 4 tables. There were 4 HR members in the room and they made it clear that they were going to be taking notes throughout. Everyone had to introduce themselves and give an interesting fact. Then they started the presentation.
Presentation was just a brief overview about Uniqlo- their history, founder, insight to clothing materials, ect. Then more information about your role and what it's like to work at Uniqlo. Throughout the presentation they will sometimes ask questions, including if anyone wore Uniqlo clothing to the interview. If you want to stand out, thoroughly research about Uniqlo before the interview and answer their questions.
Next was group activity, everyone watches a 5min video and then have 10 minutes to prepare a <5min presentation with their own table. You can take notes during the video. Your group can present however they like, can be just a standard presentation with a big poster or you can role play, ect. Make sure to show off your team work skills here and step up if your group is quiet but don't appear too bossy.
Last is 1-on-1 interviews, takes about 5 mins. The questions are standard.
Just want to add the 4 HR members who held the group interview were very nice and made the interview a blast. They set a relaxed tone the whole time and cracked lots of jokes. I haven't received my interview result yet, it takes up 2 weeks for them to decide. I stuffed up my 1-on-1 so I don't think I'll get an offer.
Interview questions [1]
Question 1
Q: Tell us about yourself.
Q: What 3 things did you take away from the presentation?
Q: Why do you want to work at Uniqlo?
Q: What is customer service to you?
I got a phone call from the Talent Acquisition staff. Asked basic question about the company and availability. After the phone screening, I got a one on one interview with Store Manager.
Group interview taking turns answering given questions. Group number is 3 and you will talk to the manager and assistant manager. First you fill out a form giving available days and what hours you wish to work.
The interview took place in a hotel conference room with many other candidates. Asked us 2 super simple questions and to work in teams. Afterwards, some candidates got an interview with the HR department. They were asking each one of us the same question ( there are 2 more people with me). Overall, it wasn't the worst interview; they do not take their time to actually get to know you as a person and do not want to give you an opportunity to work part-time, because you might decide to leave to pursue your career in a year or two which I don't think is fair.
Sales Associate applicants have rated the interview process at Uniqlo with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 61.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 11 days to get hired, when considering 525 user submitted interviews for this role. To compare, the hiring process at Uniqlo overall takes an average of 17 days.
Common stages of the interview process at Uniqlo as a Sales Associate according to 525 Glassdoor interviews include:
Group panel interview: 36%
One on one interview: 15%
Drug test: 14%
Background check: 13%
Skills test: 8%
Presentation: 5%
Personality test: 3%
IQ intelligence test: 3%
Phone interview: 2%
Other: 2%
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