I applied for the UNIQLO Manager Candidate Program in San Francisco. There were three steps in the interview process.
(1) Skype interview with UNIQLO recruiter. She was really nice and informative. There were 2-3 basic questions, which were the usual behavioral questions, such as "Tell us a time when you settled a dispute in the work place," etc. The only question that stood out was a logic-based question. The recruiter will say "I will give you a scenario, and you have to ask me 3-5 questions in order to reach the answer. How many jeans were sold last year for UNIQLO Japan? Tell me the process in which you reached this answer."
(2) A case study that took place in their San Francisco office (they pay for your flight). The interviewers are the HR Director for the west coast, and the Senior Vice President of HR of UNIQLO USA. They give you a made-up case of a struggling Chicago UNIQLO store, and they give you some statistics, such as the turnover rate of employees and the current state of the store. Because there were only 5 candidates there, they put us 5 into one group to act as store managers who need to fix the store, and the 2 interviewers acted as the Board of Directors. Usually, there are around 10 candidates that are put into 2 groups of 5, who then take turns acting as the Board of Directors and the store managers. They gave us 30 minutes to come up with an action plan and to write up a Profit/Loss Statement, and then we presented our plan to them. They then gave us feedback on our plan, and how UNIQLO would take action. It was a cool learning experience.
(3) The last part of the interview took place over 2 days in San Francisco again (they pay for your hotel). On Friday was the actual interview, which was with, once again, the HR Director for the west coast, as well as the Director of Store Development for the west coast. He is Japanese and his English is a bit broken, so I had to ask him to repeat some things, but other than that, he is really nice and quite funny. He had my resume in front of him and went straight for my past retail experiences, and asked me to talk about them. It was very laid-back and chill, and lasted for only 30 minutes. To me, it was the easiest interview out of the three. Then the same day, we had an in-store introduction to the San Francisco flagship store on Powell Street, and a store manager basically had us run around behind her and introduce all the aspects of the store. Then on Saturday, we had a full day of in-store activities where we ran around and helped out with the store, such as restocking, engaging customers, etc. It was intense but fun. They pay you for both days of in-store activities.
The interview process was long and tedious, but a great learning experience. My recruiter was extremely nice and helpful on every step of the process.