Sales Associate applicants have rated the interview process at Uniqlo with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 61.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 11 days to get hired, when considering 525 user submitted interviews for this role. To compare, the hiring process at Uniqlo overall takes an average of 17 days.
Common stages of the interview process at Uniqlo as a Sales Associate according to 525 Glassdoor interviews include:
Group panel interview: 36%
One on one interview: 15%
Drug test: 14%
Background check: 13%
Skills test: 8%
Presentation: 5%
Personality test: 3%
IQ intelligence test: 3%
Phone interview: 2%
Other: 2%
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I applied online. The process took 2 weeks. I interviewed at Uniqlo (New York, NY) in Jul 2014
Interview
As far as I recall, it was similar to how all the other people described the process to be in their Manhattan locations. I applied online to their 5th Ave location, the flag ship store. We were told to meet at the employee break room. I was lucky enough to run into a friend who worked there. He told me "Don't even stress over the questions and what your answers will be, just smile as much as you can and mean it and you'll be fine." One of his co-workers added on "Also make sure you seem like you have tons of energy."
We were taken to an other building after everyone showed up. We were then led to some underground facility where all the other clothing stores had their storage connected. You could tell a certain part was the Hollister stock room since that overwhelming fragrance hits you like a truck as soon as the door is opened despite the fact how deep underground we were. Once we got to the Uniqlo section, we were told to fill out another application. We were told in advance to bring a copy of our resumes, for those that didn't you had to fill out extra parts on the application.
After that we were called one at a time to be interviewed but we were all in the same room so you could pretty much hear how everyone's went and they can hear how yours went. They were really nice and friendly. So it was easy to smile. The questions were all fairly standard and thank you to all the other glassdoor reviewers that posted it up, it was exactly the same thing:
"What do you know about Uniqlo and why do you want to work here?"
"Name a time you went above and beyond for a customer."
"Why should we hire you?" (not the exact wording but more or less what they were asking)
"Have you ever attended any of our open house events before?"
"What are your goals 5 years from now?"
"Do you have any questions for me?"
No curve ball questions. Simple and straight forward.
After everyone was done, we were all told we could leave now. Based on the previous reviews from other glassdoor users I thought they would split us up and tell us right then and there if we were hired or not, but this did not happen. We were told we would be emailed if we were going to continue with the process.
After 2-3 days I received an email telling me I made it to the final interview round and it would be a group interview with the General Manager. The final interview took place exactly one week after the initial interview. We weren't told where to wait or meet up so I just assumed the break room again. When it was time for the interview we were taken to another conference room, this time in the same building and not under ground. We were told before going in that the General Manager at the 6th Ave location was the first American GM. He spoke in a way that made it seemed like the GM was to be feared. As soon as we were invited in we saw the GM for who he really was a really nice person. The GM was very nice and accommodating, totally not what any of use expected. So the four of us were sat down at once and were given turns asking the questions. This part threw us all for a loop because none of the questions could be answered in a way to make you stand out per say.
The questions the GM asked were:
"What do you think of this store?" (As in the 6th ave location)
"what experience did you have with costumer service did you find enjoyable?" (as in when you were the costumer)
"Do you have any questions for me?"
We were then told he had many more groups to interview and that we would get an email if we got the job and if we didn't get the job we wouldn't get any email. We all left and went home after that. Two hours later the same day I got an email saying to take a drug test.
Interview questions [1]
Question 1
"Name a time you went above and beyond for a customer."
I got a phone call from the Talent Acquisition staff. Asked basic question about the company and availability. After the phone screening, I got a one on one interview with Store Manager.
Group interview taking turns answering given questions. Group number is 3 and you will talk to the manager and assistant manager. First you fill out a form giving available days and what hours you wish to work.
The interview took place in a hotel conference room with many other candidates. Asked us 2 super simple questions and to work in teams. Afterwards, some candidates got an interview with the HR department. They were asking each one of us the same question ( there are 2 more people with me). Overall, it wasn't the worst interview; they do not take their time to actually get to know you as a person and do not want to give you an opportunity to work part-time, because you might decide to leave to pursue your career in a year or two which I don't think is fair.