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      United Airlines

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      Flight Attendant Interview

      Sep 23, 2016
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 weeks. I interviewed at United Airlines (Chicago, IL) in Sep 2016

      Interview

      I applied for United Airlines on August 24st on September 8th; I received an invite for a video interview with the company. I immediately finished the interview that day and a couple days later I got notification to attend the F2F interview. I did my interview in Chicago because I am a local. The F2F interview was interesting. It was different from the other reviews I read. I showed up at 8:30 and I was the first one there, total, there were 11 of us. They went through an hour orientation talking about the company and the 4 recruiters interviewed us one by one. They asked basic questions, make sure you really understand the STAR interview format and only talk about what YOU did and use a real situation from past job experience. It is very important to know your resume! I also did a scenario question where you read a real FA announcement. At the end they ask if you have any questions. Make sure you ask at least one question! She told me that she was really impressed with my interview and then asked me to come back later that afternoon for another interview. That was very exciting. I waited in the Willis Tower for about an hour and headed back up in time for my next interview. They place you in the room and I was 2nd to get called. By the way, at this point we started with 11 and then there were only 4 who got invited to come back for the 2nd part. During this interview, I interviewed with one of the ladies who checked me in and someone from the United Corporate office who I didn’t see all day until I went in the room. One person will ask majority of the questions but be sure to look at both of them when answering. I can’t stress enough to make sure that you smile, smile, smile! If you leave for the day and your cheeks are not sore, you didn’t smile enough that day and you probably didn’t get the job. After they were done asking me questions, she asked me to leave the room. I waited outside in another room for about 3-5 minutes and then she came to get me to go back in the room. There they asked me if I was willing to relocate, if I can pass a background check, drug test and of course the famous, do you have any tattoos. Be honest if you do because if they are truly cover-able than you will be fine. They told me I would hear something in a few days and the next morning not even 24 hours later, I got an email saying that I have been invited to training starting in January 2017! Good luck to everyone who going through the process, hang in there!

      Interview questions [1]

      Question 1

      Describe a time you had to deal with a difficult customer
      2 Answers
      9

      Other Flight Attendant Interview Reviews for United Airlines

      Flight Attendant Interview

      Jul 14, 2026
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at United Airlines

      Interview

      5 Step process, several stages of vetting. Application, assessment, pre-recorded interview, live virtual interview, in person interview. Hardest was in person interview. Practice STAR format. They check to make sure you pass the tattoo requirements several times throughout. Also valid passport as well as background check and DOT drug test.

      Interview questions [1]

      Question 1

      Do you have any visible tattoos, are you legally allowed to work in the US, 1 year customer service experience required.
      Answer question

      Flight Attendant Interview

      Jul 2, 2026
      Anonymous Interview Candidate
      Illinois City, IL
      No offer
      Neutral experience
      Difficult interview

      Application

      I interviewed at United Airlines (Illinois City, IL)

      Interview

      I passed the process until the virtual interview where I received the tbnt 2 days later I wish they could give us some tips about the things we should improve or reasons for not being chosen, I would love to improve myself on whatever the reason for not passing but overall a really good interview

      Interview questions [1]

      Question 1

      Talk about my resume and walk through it
      Answer question

      Flight Attendant Interview

      Jun 20, 2026
      Anonymous Interview Candidate
      San Francisco, CA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at United Airlines (San Francisco, CA)

      Interview

      First, you have to apply it and submit your application on United website when the flight attendant opposition is opening. Then, you will get an assessment, kinda like a personality test. Second, you will be invited to a virtual interview. basically, you need to answer 8 questions and record your answers. You have 3 attempts to record it.

      Interview questions [1]

      Question 1

      Why do you want to fly with United?
      Answer question

      United Airlines interviews FAQs

      • Flight Attendant applicants have rated the interview process at United Airlines with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 74% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Flight Attendant roles take an average of 24 days to get hired, when considering 2,593 user submitted interviews for this role. To compare, the hiring process at United Airlines overall takes an average of 26 days.
      • Common stages of the interview process at United Airlines as a Flight Attendant according to 2,593 Glassdoor interviews include:

        One on one interview:  23%

        Phone interview:  16%

        Group panel interview:  12%

        Drug test:  9%

        Skills test:  9%

        Background check:  8%

        Presentation:  7%

        Personality test:  7%

        Other:  4%

        IQ intelligence test:  4%

      • Here are the most commonly searched roles for interview reports -

        1. Flight Attendant(1417) ;
        2. Customer Service Representative(433) ;
        3. Ramp Agent(276) ;
        4. Senior Analyst(111) ;
        5. Analyst(110) ;
        6. Manager(102) ;
        7. Airline Pilot(83) ;
        8. Senior Manager(82) ;
        9. Intern(70) ;
        10. Customer Service Representative (CSR)(65) ;
        11. Aircraft Maintenance Technician(61) ;
        12. Ramp Service Agent(57) ;
        13. Pilot(56) ;
        14. Customer Service Agent(54) ;
        15. International Flight Attendant(53) .


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      Jobs at United Airlines

      12 jobs in United States
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