I applied online. The process took 3 weeks. I interviewed at United Airlines (Chicago, IL) in Oct 2016
Interview
I applied online 9/21, the next day 9/22 I received an email saying I had been selected to go through the virtual interview process. It was through Hirevue, I was given five days to take the interview. I took it and submitted it on the third day 9/24. I was asked 5 questions. I really enjoyed the online interview. Talking to a camera wasn't very hard to me, I'm sure I made minor mistakes but that's what makes you personable (in my opinion). I definitely smiled throughout every question! Oh and I made sure I looked very nice and interview ready. Makeup, hair, nice blouse, and even nails lol ! On 10/05 I received an email requesting a F2F interview! I was so nervous during that time just waiting to see if I would get another interview. But, I got it! Mine is on Monday 10/17 in Newark. Unfortunately all of the interview spots were taken up in Chicago (my hometown) so I have to travel. But that's ok I'm just happy to be going. So yea I'll update this after my F2F interview and good luck everyone !
Interview questions [2]
Question 1
Name a time where you had to deal with a difficult customer
On-demand virtual interview, 1:1 virtual interview, F2F interview day w/ group activities. Nothing was tricky, but it took about 1.5 months in total. There is also a language exam for those applying to a speaker position.
Interview questions [1]
Question 1
Why do you want to be a flight attendant for united?
Pre recorded interview you get 2 minutes to prepare and it is a total of 8 questions. It gives you about 2 minutes to answer the questions as well and it’s important to use the STAR method.
Interview questions [1]
Question 1
Customer service, passport, training and flexibility
5 Step process, several stages of vetting. Application, assessment, pre-recorded interview, live virtual interview, in person interview. Hardest was in person interview. Practice STAR format. They check to make sure you pass the tattoo requirements several times throughout. Also valid passport as well as background check and DOT drug test.
Interview questions [1]
Question 1
Do you have any visible tattoos, are you legally allowed to work in the US, 1 year customer service experience required.
Flight Attendant applicants have rated the interview process at United Airlines with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 74% positive. This is according to Glassdoor user ratings.
Candidates applying for Flight Attendant roles take an average of 24 days to get hired, when considering 2,593 user submitted interviews for this role. To compare, the hiring process at United Airlines overall takes an average of 26 days.
Common stages of the interview process at United Airlines as a Flight Attendant according to 2,593 Glassdoor interviews include:
One on one interview: 23%
Phone interview: 16%
Group panel interview: 12%
Drug test: 9%
Skills test: 9%
Background check: 8%
Presentation: 7%
Personality test: 7%
Other: 4%
IQ intelligence test: 4%
Here are the most commonly searched roles for interview reports -