I applied online. The process took 2 weeks. I interviewed at United Airlines (Houston, TX) in Sep 2018
Interview
I’m still in the interview process. I applied online at United.com on 9/4 I received my invitation to do the VI on 9/7 it says in the email you have up to 5 days to complete. I was sent a reminder after two days to complete it to better my chances. I submitted my VI on 9/10. Today is 9/19 and I haven’t heard anything back. The waiting game is the tough part because I really want to be a FA. I’ve also submitted to Delta and their hiring process is a bit more vigorous. I submitted 9/1 and they responded with VI invitation on 9/17 so I’m gonna go ahead and do there’s as well but I have my fingers crossed for United! I have friends at both airlines that have been flying for about 3-4 years now and they love it. My friend with United said he was contacted to do the VI the same day of applying and after the VI set up a f2f interview the next day where he was offered the job. I’m not sure if there’s more applicants now or what but it’s not moving that fast this year. He also had no idea what the STAR method was (research it) apparently this is how they expect your answers to be formatted now. So my friend literally just smiled and answered questions to the best of his ability (without Glassdoor help) and got the job the first time. I’ve read on here that some people have made it to the f2f interview 3 times and still don’t have a job with a major airline so I’m just like wow what’s going on?! Regardless all the questions for the video interview are on here! Thank you guys so much for that because even though I’m comfortable talking into a camera I’m not the best at interviewing and having those questions answered before the recording saved me so much stress. Oh yeah I’ve seen where some people are saying you can record it as many times as you want ... that was not the case for me. However you can record your introduction (the first part) as many times as you want but when it comes to the 5 questions , you have 30 seconds to get your notes together and 3 minutes to submit your response. Unless I’m a complete idiot and didn’t see the option where it would allow you to re-record....
Study YouTube videos, memorize your question answers, be prepared! Smile, smile, smile! They’re looking for content more than delivery when it comes to the VI responses that you give. GOOD LUCK!
Interview questions [5]
Question 1
What qualifications do you have that would make you a good flight attendant
On-demand virtual interview, 1:1 virtual interview, F2F interview day w/ group activities. Nothing was tricky, but it took about 1.5 months in total. There is also a language exam for those applying to a speaker position.
Interview questions [1]
Question 1
Why do you want to be a flight attendant for united?
Pre recorded interview you get 2 minutes to prepare and it is a total of 8 questions. It gives you about 2 minutes to answer the questions as well and it’s important to use the STAR method.
Interview questions [1]
Question 1
Customer service, passport, training and flexibility
5 Step process, several stages of vetting. Application, assessment, pre-recorded interview, live virtual interview, in person interview. Hardest was in person interview. Practice STAR format. They check to make sure you pass the tattoo requirements several times throughout. Also valid passport as well as background check and DOT drug test.
Interview questions [1]
Question 1
Do you have any visible tattoos, are you legally allowed to work in the US, 1 year customer service experience required.
Flight Attendant applicants have rated the interview process at United Airlines with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 74% positive. This is according to Glassdoor user ratings.
Candidates applying for Flight Attendant roles take an average of 24 days to get hired, when considering 2,593 user submitted interviews for this role. To compare, the hiring process at United Airlines overall takes an average of 26 days.
Common stages of the interview process at United Airlines as a Flight Attendant according to 2,593 Glassdoor interviews include:
One on one interview: 23%
Phone interview: 16%
Group panel interview: 12%
Drug test: 9%
Skills test: 9%
Background check: 8%
Presentation: 7%
Personality test: 7%
Other: 4%
IQ intelligence test: 4%
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