Customer Service Representative applicants have rated the interview process at United Ground Express with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 77.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 6 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at United Ground Express overall takes an average of 22 days.
Common stages of the interview process at United Ground Express as a Customer Service Representative according to 2 Glassdoor interviews include:
Drug test: 29%
One on one interview: 14%
Group panel interview: 14%
Background check: 14%
Skills test: 14%
Phone interview: 14%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 6 days. I interviewed at United Ground Express (Chicago, IL) in Oct 2022
Interview
Simple, short, straightforward . Very friendly recruiter and not very involved. Mostly around how you engage in customer service situations and safety. The job was offered on the spot. The interview only lasted 15 minutes.
I applied online. I interviewed at United Ground Express (Chattanooga, TN) in Nov 2017
Interview
Basic interview questions. Most questions are about the job itself and describing what you will be doing and if you are willing to perform the job functions necessary. Make sure that you have open availability or you may not get a call back.