Passenger Service Agent applicants have rated the interview process at United Ground Express with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 77.8% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at United Ground Express as a Passenger Service Agent according to 2 Glassdoor interviews include:
Background check: 33%
One on one interview: 33%
Drug test: 17%
Presentation: 17%
Here are the most commonly searched roles for interview reports -
Simple interview with small amount of questions At hotel near Newark international airport Nice people and easy process. Dress formal and come in early if you going to a hiring event
I applied through a staffing agency. I interviewed at United Ground Express (Newark, NJ) in Dec 2018
Interview
Group Presentation to Individual face to face interview. Brief and to the point. They described their company and what to expect and had us view a few papers. Then interviewed us individually and asked a view questions. They determine rather you qualify during the questions. If/When you receive an acceptance letter, they fingerprint you on the stop and schedule a drug screening.
Interview questions [4]
Question 1
How would you handle a situation involving a difficult customer?