Associate Claims Representative applicants have rated the interview process at UnitedHealth Group with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 60% positive. This is according to Glassdoor user ratings.
Candidates applying for Associate Claims Representative roles take an average of 17 days to get hired, when considering 26 user submitted interviews for this role. To compare, the hiring process at UnitedHealth Group overall takes an average of 25 days.
Common stages of the interview process at UnitedHealth Group as a Associate Claims Representative according to 26 Glassdoor interviews include:
Phone interview: 23%
Skills test: 17%
Drug test: 16%
One on one interview: 14%
Background check: 10%
IQ intelligence test: 6%
Personality test: 6%
Presentation: 5%
Group panel interview: 2%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at UnitedHealth Group (Phoenix, AZ) in May 2017
Interview
I applied online, within a few weeks I received a call to set up an initial phone interview/screening. The phone interview was conducted within a few days. The interviewer went over my employment history in detail, reviewing dates, duties and reasons for leaving. I was then asked three behavior based questions (STAR method). At the end of the session I was moved forward in the process and scheduled for a face to face interview. I interviewed with two Claims Processing Supervisors. The interview style was very laid back and the interviewers were friendly; they conducted the interview in a bit more conversational style. The interview consisted of a brief review of the hours, manner of work and overtime requirements. The interviewer then asked 2 STAR based questions (she stated they were predetermined and the same for all interviewee's for this position) and closed the interview. She then asked if I had any questions about UHG. I stated I hadn't any at the time. She asked the question again. I think this was an indication that they wanted me to have questions about UHG. In hindsight, I would have asked something about the company, even something I already knew - there is wealth of information on their website and other websites, so I truly had no questions at that point. The interview was very brief, the expectation was set at 60 minutes, the process was complete within 20 minutes. The interview was just a day ago; I have not been updated on the status of my application.
Interview questions [1]
Question 1
Something along the lines of name a specific time you had to work under pressure, how did you handle the situation?
I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group in May 2024
Interview
The process was easy. You have the standard pre-employment assesments, the phone screen with a recruiter, then you wait to find out if you are going to interview with the hiring manager.
I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group in Nov 2021
Interview
Process took about 2 weeks. First a video interview that ask five questions and you record yourself answering them. Then a second interview online with recruiters. You can never really be prepared for an interview just answer the questions as honestly and through as possible.
Interview questions [1]
Question 1
They are all behavioral questions, tell me about a time.
I applied online. The process took 5 days. I interviewed at UnitedHealth Group
Interview
Interview process was very streamlined and organized, although the recruiter that actually did the interview was very hard to understand at times. Before the interview I took an assessment which had to be passed before moving on to the next phase. After the phone interview, I interviewed with the managers, which were great. I declined the position because the salary was atrociously low for the amount of work they wanted they wanted. As with any greedy organization, they hide behind the so called "pay for performance", which means they pay below the industry, promote incentives relative to production to get you where the industry average should already be. Plus this organization really doesn't seem to value Degrees. Most of their jobs only require a high school diploma, which is great for them because then they do not have to pay competitively.
Interview questions [1]
Question 1
Tell me a time when you had to gather a lot of information in order to make an informed decision?