I applied online. I interviewed at UnitedHealth Group (Miami, FL) in Jun 2017
Interview
Applied online and did assesment test. Received an email later that day to schedule phone interview for following day. Did the phone ineterview and it lasted about 45 minutes. Was given a call later that day to schedule face to face interview the next day. Went to the interview the next day and it went very smoothly. Over a week passes and i received a call saying training class was full but was invited to come in the following day to a job fair event. Went and had two seperate interviews and am currently waiting for a call back so we shall see
Interview questions [1]
Question 1
Tell me a time where you made a mistake at work and what did you do to resolve it?
A recruiter will call first, then you will have an interview with a supervisor who asks pretty basic interview questions. Be confident and professional. Use examples of solving complex customer service issues with professionalism.
Interview questions [1]
Question 1
Explain a difficult experience you have encountered in a work environment and how you overcame it.
I applied online. The process took 1 week. I interviewed at UnitedHealth Group (Saint Louis, MO) in May 2022
Interview
My interview was set to be at 11:00am, I joined the online meeting a few minutes early to get myself situated. 11:05am no one showed, 11:10am I emailed the manager letting them know that I'm still waiting in the interview. After 11:20am I exited the meeting due to no one showing up, no email, no phone call, and at that point it was extremely unprofessional. Not a good first impression United Healthcare.
I applied online. I interviewed at UnitedHealth Group (Louisville, KY) in Aug 2021
Interview
interview process was great, but having them contact you after wasn't the best because they left me hanging until i had to apply to another position and ask that recruiter if they decided to move forward with the other position.
Interview questions [1]
Question 1
q: what's a time you had to tell no to a customer and how did that make you feel