I applied online. The process took 2 months. I interviewed at UnitedHealth Group (Colorado Springs, CO) in Mar 2018
Interview
It's good too study for it because they'll ask you what you know about UHC and it's also good too know how Microsoft excel and word work. That's something they like.
I applied online. The process took 3 weeks. I interviewed at UnitedHealth Group (Wisconsin Dells, WI) in Mar 2026
Interview
Video Interview - very positive, just answer honestly and be positive. Questions that are recorded and you answer. If you don't like your answer, you can stop and restart the recorded answer.
I interviewed at UnitedHealth Group (Eau Claire, WI)
Interview
I had a one on one interview at the building in Eau Claire, WI near Festival after completing the first round of testing at a different site. It was a relaxed one on one interview in a small room off of the main lobby.
Interview questions [1]
Question 1
Can you describe a time when you were faced with an ethical dilemma?
Interview was a recorded interview with 2-3 tries for your recording to each question. Use the STAR method and practice your answers before answering. The questions were your basic interview questions about yourself and personality.
Claims Representative applicants have rated the interview process at UnitedHealth Group with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 55% positive. To compare, the company-average is 60% positive. This is according to Glassdoor user ratings.
Candidates applying for Claims Representative roles take an average of 21 days to get hired, when considering 68 user submitted interviews for this role. To compare, the hiring process at UnitedHealth Group overall takes an average of 25 days.
Common stages of the interview process at UnitedHealth Group as a Claims Representative according to 68 Glassdoor interviews include:
Phone interview: 17%
Skills test: 17%
One on one interview: 16%
Drug test: 12%
Background check: 12%
Personality test: 11%
Group panel interview: 7%
IQ intelligence test: 4%
Presentation: 3%
Other: 1%
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