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      UnitedHealth Group

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      Care Coordinator Interview

      Jul 23, 2018
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Easy interview

      Application

      The process took 2 weeks. I interviewed at UnitedHealth Group in Jan 2018

      Interview

      My initial interaction was via email with a recruiter to setup the first interview. She set up a date and time and never called. I emailed her immediately and she stated that she did call but there was no answer. We set up another interview and ended up having a different recruiter contact me because the first recruiter’s phone or system was not working properly. Had about a 7 minute interview with very standard questions, she said I fit the criteria and was eligible to move on the the next step and will hear something in a few days if my resume was approved by the hiring manager. Got an email to confirm my second interview with two managers. The day came for the second interview where they laid out the position in full detail and asked more personality questions. I thought I nailed it, based on my experience and education, I fit the qualifications. However, about a week later I got an email from another recruiter stating that they chose to move on with other candidates that better fit their needs. Ok. Overall, the process seemed a little unorganized, but they did do a great job breaking down the position in detail, as well as what they were looking for. Unfortunately, I did not fit their needs. I also read that their positions usually fill internally despite publicly posting openings.

      Interview questions [2]

      Question 1

      Can you name a time you had to advocate for someone?
      Answer question

      Question 2

      Can you name a time you had to deal with a difficult customer and how you handled it? What was the outcome?
      Answer question
      avatar
      UnitedHealth Group response
      8y
      Thank you for taking the time to write this review and providing feedback! Sincerely, Natasha N. - Talent Community Manager, UnitedHealth Group

      Other Care Coordinator Interview Reviews for UnitedHealth Group

      Care Coordinator Interview

      Mar 29, 2024
      Anonymous Interview Candidate
      Telephone, TX
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group (Telephone, TX) in Jan 2024

      Interview

      Simple and straight forward to the point. Very informative, I thoroughly enjoyed how open to answering all of my questions that I had. The tandem is the only reason the position ex not a good fit for me

      Interview questions [1]

      Question 1

      Exclusion how your handled a difficult Family member
      Answer question

      Care Coordinator Interview

      Sep 1, 2022
      Anonymous employee
      Las Vegas, NV
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group (Las Vegas, NV) in Aug 2022

      Interview

      Interview process was pretty fast and easy, but I have spoken to 6 different people already it’s hard to keep track who is in which role, and who I discuss salary, compensation, benefits, etc.

      Interview questions [1]

      Question 1

      What my community outreach experience is? Tell me about a time when you received a negative remark and how you took the remark
      Answer question

      Care Coordinator Interview

      Jul 20, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at UnitedHealth Group

      Interview

      Initial interview with recruiting specialist to review resume. Then virtual interview with Supervisor and another team member. Various questions were asked in regards to my experience as a case manager and or car coordinator

      Interview questions [1]

      Question 1

      Tell us about a difficult time you had with a Supervisor
      Answer question
      1

      UnitedHealth Group interviews FAQs

      • Care Coordinator applicants have rated the interview process at UnitedHealth Group with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 56% positive. To compare, the company-average is 60% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Care Coordinator roles take an average of 21 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at UnitedHealth Group overall takes an average of 25 days.
      • Common stages of the interview process at UnitedHealth Group as a Care Coordinator according to 9 Glassdoor interviews include:

        Phone interview:  29%

        Group panel interview:  17%

        Skills test:  17%

        Presentation:  8%

        Drug test:  8%

        One on one interview:  8%

        Background check:  4%

        Personality test:  4%

        IQ intelligence test:  4%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(523) ;
        2. Software Engineer(357) ;
        3. Senior Software Engineer(221) ;
        4. Business Analyst(215) ;
        5. Clinical Administrative Coordinator(177) ;
        6. Director(170) ;
        7. Project Manager(144) ;
        8. Manager(128) ;
        9. RN Case Manager(116) ;
        10. Senior Business Analyst(108) ;
        11. Customer Service Advocate(106) ;
        12. Claims Representative(85) ;
        13. Analyst(84) ;
        14. Registered Nurse(81) ;
        15. Associate Director(79) .


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    • Jobs at UnitedHealth Group

      139 jobs in United States
      Senior Patient Care Coordinator
      Henderson, NV
      ·
      $20 - $36 /hr
      (Employer provided)
      View job
      Associate Patient Care Coordinator
      Henderson, NV
      ·
      $16 - $29 /hr
      (Employer provided)
      View job
      Field Care Coordinator - Remote in TN
      Brentwood, TN
      ·
      $29 - $52 /hr
      (Employer provided)
      View job
      Patient Care Coordinator
      Lone Tree, CO
      ·
      $18 - $32 /hr
      (Employer provided)
      View job
      Field Care Coordinator - Brentwood, TN
      Brentwood, TN
      ·
      $29 - $52 /hr
      (Employer provided)
      View job
      View all Care Coordinator Jobs