Pharmacy Customer Service Representative applicants have rated the interview process at UnitedHealth Group with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 60% positive. This is according to Glassdoor user ratings.
Candidates applying for Pharmacy Customer Service Representative roles take an average of 22 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at UnitedHealth Group overall takes an average of 25 days.
Common stages of the interview process at UnitedHealth Group as a Pharmacy Customer Service Representative according to 5 Glassdoor interviews include:
Phone interview: 25%
Skills test: 15%
Drug test: 15%
One on one interview: 15%
IQ intelligence test: 10%
Other: 5%
Group panel interview: 5%
Presentation: 5%
Background check: 5%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at UnitedHealth Group
Interview
Applied online. Did some testing afterwards. Was contacted for a phone interview. A week later I Received a voicemail from a recruiter to set up a face to face interview. I returned that call and haven’t spoken with anyone since.
I applied through a recruiter. The process took 4 days. I interviewed at UnitedHealth Group (Tustin, CA)
Interview
Interview was detailed with situational and behavioral questions, as well as computer skills questions. The interview was given in three parts with a minimum of four questions. I was sleep asked several questions regarding my employment history.
Interview questions [1]
Question 1
Give a scenario of how you handled your emotions with a client who was upset at the service they received
I applied online. The process took 2 months. I interviewed at UnitedHealth Group (Westerville, OH) in Jun 2018
Interview
I applied online and received an email from a recruiter. After playing phone tag and then emailing me asking what times I would be available, I received a call from another recruiter to set up a phone interview. The recruiter had a thick accent and would sound muffled most of the time. She also acted as if she was annoyed with me before the interview even started. She asked behavior questions that I gave very clear answers on and she would cut me off to ask me to clarify in a rude way. Terrible experience. They definitely need to re-evaluate their recruitment and phone screen process.
Interview questions [1]
Question 1
Name a time where it was important to be accurate in your position