Customer Care Coordinator applicants have rated the interview process at UnitedHealth Group with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 86% positive. To compare, the company-average is 60% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Care Coordinator roles take an average of 19 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at UnitedHealth Group overall takes an average of 25 days.
Common stages of the interview process at UnitedHealth Group as a Customer Care Coordinator according to 7 Glassdoor interviews include:
Phone interview: 29%
Drug test: 21%
Skills test: 21%
One on one interview: 14%
Background check: 7%
Personality test: 7%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group
Interview
very simple, a few questions and that's it. A bit of a wait for the final interview and offer but overall not too bad. higher than expected pay as well.
Interview questions [1]
Question 1
tell me about a time when you dealt with an upset customer.
I applied online. I interviewed at UnitedHealth Group
Interview
Recorded interview process that you can do from your phone or laptop. It was extremely user friendly and convenient. The app allowed you to practice various questions in order to get comfortable with the platform. There was 30 seconds of prep time after reading the questions then 3 minutes to answer them.
I applied online. I interviewed at UnitedHealth Group
Interview
Fill out application online. Record a few questions on the computer. You get multiple chances to record over if you don’t like it. If you fit you’ll get scheduled for a zoom interview.
Interview questions [1]
Question 1
Describe a time you overcame a stressful situation
I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group in Apr 2022
Interview
Video interview and then interview with manager, manager is very nice and makes you feel comfortable. A lot of personality questions and previous experience questions. The manager also mentioned that this position is very exhausting.