Claims Representative Associate applicants have rated the interview process at UnitedHealth Group with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 60% positive. This is according to Glassdoor user ratings.
Candidates applying for Claims Representative Associate roles take an average of 17 days to get hired, when considering 26 user submitted interviews for this role. To compare, the hiring process at UnitedHealth Group overall takes an average of 25 days.
Common stages of the interview process at UnitedHealth Group as a Claims Representative Associate according to 26 Glassdoor interviews include:
Phone interview: 23%
Skills test: 17%
Drug test: 16%
One on one interview: 14%
Background check: 10%
Personality test: 6%
IQ intelligence test: 6%
Presentation: 5%
Group panel interview: 2%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 1+ week. I interviewed at UnitedHealth Group (Chico, CA)
Interview
First apply to all jobs you're interested in. Different jobs have different job #'s so apply to each one. After you apply online you should receive an email to do an assessment test. It depends on the job the 2 I took were easy-you will need a computer with volume. After the assessment-a recruiter should call to sced a phone interview. The phone interview is pretty straight forward they go over your last 7 years of employment and explain the job-you must be available for the entire 14 weeks of training and have an open work sced after that....they also asked about 3 situational questions....if you pass the phone interview they will either set you up for a face to face or send you an email letting you know you didn't make it past the phone interview. I've had 2 phone interviews in the past 3 months-I kept applying to different jobs and finally had another phone and face to face last week.....The face to face was 5-6 questions all situational...I didn't give up and it paid off....Now I wait and see if I get an offer
Interview questions [1]
Question 1
Tell me about a time you had to meet a deadline-what was it-what did you do and what was the outcome?
I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group in May 2024
Interview
The process was easy. You have the standard pre-employment assesments, the phone screen with a recruiter, then you wait to find out if you are going to interview with the hiring manager.
I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group in Nov 2021
Interview
Process took about 2 weeks. First a video interview that ask five questions and you record yourself answering them. Then a second interview online with recruiters. You can never really be prepared for an interview just answer the questions as honestly and through as possible.
Interview questions [1]
Question 1
They are all behavioral questions, tell me about a time.
I applied online. The process took 5 days. I interviewed at UnitedHealth Group
Interview
Interview process was very streamlined and organized, although the recruiter that actually did the interview was very hard to understand at times. Before the interview I took an assessment which had to be passed before moving on to the next phase. After the phone interview, I interviewed with the managers, which were great. I declined the position because the salary was atrociously low for the amount of work they wanted they wanted. As with any greedy organization, they hide behind the so called "pay for performance", which means they pay below the industry, promote incentives relative to production to get you where the industry average should already be. Plus this organization really doesn't seem to value Degrees. Most of their jobs only require a high school diploma, which is great for them because then they do not have to pay competitively.
Interview questions [1]
Question 1
Tell me a time when you had to gather a lot of information in order to make an informed decision?