Is it hard to get hired as a Patient Access Representative at UnitedHealth Group?

Patient Access Representative applicants have rated the interview process at UnitedHealth Group with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 60% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Patient Access Representative at UnitedHealth Group?

Candidates applying for Patient Access Representative roles take an average of 8 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at UnitedHealth Group overall takes an average of 25 days.

Where can I find UnitedHealth Group interview experiences by job title?

Customer Service Representative (523) ; Software Engineer (357) ; Senior Software Engineer (221) ; Business Analyst (215) ; Clinical Administrative Coordinator (177) ; Director (170) ; Project Manager (144) ; Manager (128) ; RN Case Manager (116) ; Senior Business Analyst (108) ; Customer Service Advocate (106) ; Claims Representative (85) ; Analyst (84) ; Registered Nurse (81) ; Associate Director (79)

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UnitedHealth Group Patient Access Representative interview questions

based on 2 ratings - Updated Oct 18, 2025

Easy interview difficulty

Very positive interview experience

How others got an interview

50%
In Person
In Person
50%
Applied online
Applied online

Interview search

2 interviews

Patient Access Representative Interview

Oct 18, 2025

Anonymous Interview Candidate

No offer

Neutral experience

Easy interview

Application

I applied in-person. The process took 2 weeks. I interviewed at UnitedHealth Group (Lees Summit, MO) in Aug 2025

Interview

The process was that they had you go through 3 different interviews. First was to see if you human, they next with the manager and the final to meet the Team.

Interview questions [1]

Question 1

They asked a lot of medical base question

Answer question

Patient Access Representative Interview

Jun 27, 2019

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied online. The process took 1 day. I interviewed at UnitedHealth Group (Dallas, TX) in Feb 2018

Interview

A hour long asked a bunch of questions questions were about how to act towards patients and if you cared about them. Was a good interview. Sick of this wurstiin6 and I dont get why glassdoor tells you how much to write

Interview questions [1]

Question 1

Empathy

1 Answer

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UnitedHealth Group

UnitedHealth Group Patient Access Representative interview questions

Easy interview difficulty

Very positive interview experience

How others got an interview

Interview search

Patient Access Representative Interview

Patient Access Representative Interview

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UnitedHealth Group interviews FAQs

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