I applied in-person. I interviewed at Universal Studios (Hollywood, CA) in Mar 2026
Interview
Quick ten minute phone call then 15 minute in person the next day. Asked about how I would handle certain guest interactions and to tell them about myself. They really just want to know that you are personable and like to interact with guests.
Interview questions [1]
Question 1
If a little girl was in line to go on despicable me but got very scared at the last minute, how would you handle that situation in relation to the Despicable Me universe?
I applied online. The process took 1 week. I interviewed at Universal Studios (Hollywood, Los Angeles) in Aug 2025
Interview
Initial phone screen interview. Basic questions about background then 2 scenarios to react to. One is how to respond if a parent walks up and child is too small for ride. Other is how to react when child is too scared once they get to end of line
Interview questions [1]
Question 1
how to respond if a parent walks up and child is too small for ride
I applied online. I interviewed at Universal Studios (Hollywood, CA) in Jul 2025
Interview
Easy questions, what you would do in a scenario of a passenger that doesn't meet height requirements, how you would respond to diverse coworkers and personalities, and why you feel you are a good fit for the role.
Ride Operator applicants have rated the interview process at Universal Studios with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 84% positive. To compare, the company-average is 76.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Ride Operator roles take an average of 6 days to get hired, when considering 33 user submitted interviews for this role. To compare, the hiring process at Universal Studios overall takes an average of 13 days.
Common stages of the interview process at Universal Studios as a Ride Operator according to 33 Glassdoor interviews include:
One on one interview: 28%
Background check: 12%
Presentation: 12%
Group panel interview: 10%
Skills test: 10%
Phone interview: 9%
Drug test: 7%
Personality test: 6%
IQ intelligence test: 4%
Other: 3%
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