I applied online. The process took 1+ week. I interviewed at Unum (Las Vegas, NV) in Nov 2018
Interview
The interview process was handled very well. I was able to demonstrate that I have very good core customer service skills and that I am able to effecitvely troubleshoot my Work At Home equipment.
Interview questions [1]
Question 1
Would you be comfortable assisting customers where you couldn't solve their problem?