Customer Success Manager applicants have rated the interview process at Upland Software with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 45% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 18 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Upland Software overall takes an average of 18 days.
Common stages of the interview process at Upland Software as a Customer Success Manager according to 2 Glassdoor interviews include:
Phone interview: 25%
Presentation: 25%
One on one interview: 25%
Skills test: 25%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at Upland Software (Austin, TX) in Apr 2022
Interview
It was a clear 4 step process with an initial phone screen, virtual meeting with the hiring manager, mock client presentation, and a final virtual meeting with leadership. I received communication on expectations the entire way.
Asked to present a mock presentation to a client of your choice. For this position it was a Quarterly Business Review with clear parameters in the instructions.
I applied through an employee referral. The process took 2 weeks. I interviewed at Upland Software
Interview
The interview process in total took a couple weeks. They moved quick and the overall process was relatively informal. I personally appreciate this rather than dragging it out over multiple months.
Interview questions [1]
Question 1
What are your career goals? Why do you want to work here?