I applied online. The process took 2 weeks. I interviewed at Urban Outfitters (London, England)
Interview
Applied online, heard back after a week. Wasn’t aware it was a group interview but read reviews that it might be. Was taken to a cramped back room with 4 others. First, they wanted us to introduce ourselves then took us to the shop floor to complete a fictional scenario, to look for items for 2 girls shopping for a present for their father. Asked us why we chose these items one by one as well as a few others. Honestly, I think they look for personality, whether you’re confident, loud and outspoken rather than your actual experience. Was an alright interview, just a bit unfair if you’re naturally quieter.
Interview questions [1]
Question 1
1. Scenario-based questions, helping customers find an item for an occasion
2. When was a time you worked in a team, what was your role and what was the outcome?
3. What does customer service mean to you?
4. What is your availability?
Group interview- asked a wide range of questions. Not great if you aren’t good in group situations but i was quite quiet and got the job anyway. Wear something cool not normal interview attire.
fun group interview, with approx. six other people. asked to bring along an item that best represents us to talk to the group about. very relaxed atmosphere and very welcoming hiring managers. two of us were offered roles with immediate starts (if wanted).
Interview questions [1]
Question 1
bring an item that best represents you, be prepared to talk about it.
Sales Assistant applicants have rated the interview process at Urban Outfitters with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Assistant roles take an average of 6 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Urban Outfitters overall takes an average of 16 days.
Common stages of the interview process at Urban Outfitters as a Sales Assistant according to 5 Glassdoor interviews include:
Group panel interview: 57%
Other: 14%
Personality test: 14%
Presentation: 14%
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