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      Urban Outfitters

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      Sales Associate Interview

      Feb 27, 2012
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Urban Outfitters (Toronto, ON) in Feb 2012

      Interview

      I was made aware of a new Urban Outfitters opening at the Younge and Eglinton center online, so i sent in a resume. Right away i received an automated email letting me know about open interviews being held at the beginning of February. I went to the open interviews and it was a group interview. Myself and about 4 or 5 other people were called in and were asked fairly simple questions as the interviewer wrote (or didn't write) our answers down. It's hard to gauge with open interviews, because it's really up in the air what kind of things they're looking for. (whether it's appearance/experience/personality, etc.) A few days after the interview, I received an invitation via email to participate in an online quiz/assessment regarding loss prevention (they're very big on that) drugs, tardiness, etc. Some of the questions were really out there, but you really need to pay attention not only to what they're asking, but why they're asking it. A few days later, within the same week, I was called and they wanted to interview me. I went into the Yonge street location and the interview was one-on-one. The interviewer was really nice and made you feel very comfortable. The questions asked were pretty basic interview questions, some repeats of questions asked at the open interviews. Finally about a week later, I received a call where they verified my availability, let me know the wage I would start at, and offered me the position.

      Interview questions [2]

      Question 1

      If you could do anything in the world, where money was not an issue, what would you do?
      Answer question

      Question 2

      Tell me about an occurrence where you did something you were not supposed to in the workplace? What were the consequences?
      Answer question
      2

      Other Sales Associate Interview Reviews for Urban Outfitters

      Sales Associate Interview

      Jul 12, 2026
      Anonymous employee
      Philadelphia, PA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Urban Outfitters (Philadelphia, PA)

      Interview

      Quick interview around 20 mins, asked pretty standard customer service questions. Manager who interviewed was nice. Asked about hobbies outside of work, if I was in school, how many hours a week I was looking for

      Interview questions [1]

      Question 1

      Scenarios around assisting customers in specific
      Answer question

      Sales Associate Interview

      Jul 2, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. I interviewed at Urban Outfitters

      Interview

      The interview process was a group interview with other candidates. Overall, it was very easy and comfortable. The interviewers were friendly, and they mainly asked simple situational questions about customer service and team work.

      Interview questions [1]

      Question 1

      How do you handle difficult customers
      Answer question

      Sales Associate Interview

      Jun 4, 2026
      Anonymous employee
      Pasadena, CA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Urban Outfitters (Pasadena, CA)

      Interview

      The interview is done in a group of about 5-10 people. A manager asks a couple of behavioral questions, and everyone goes around answering. The vibes are pretty chill, but that doesn't mean you shouldn't prepare! It just means you don't have to be nervous.

      Interview questions [1]

      Question 1

      When is a time you faced conflict and how did you resolve it?
      Answer question

      Urban Outfitters interviews FAQs

      • Sales Associate applicants have rated the interview process at Urban Outfitters with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 65.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Sales Associate roles take an average of 13 days to get hired, when considering 1,035 user submitted interviews for this role. To compare, the hiring process at Urban Outfitters overall takes an average of 16 days.
      • Common stages of the interview process at Urban Outfitters as a Sales Associate according to 1,035 Glassdoor interviews include:

        Group panel interview:  35%

        One on one interview:  17%

        Personality test:  13%

        Background check:  8%

        Phone interview:  7%

        Skills test:  5%

        IQ intelligence test:  4%

        Presentation:  4%

        Drug test:  3%

        Other:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(2476) ;
        2. Retail Sales Associate(375) ;
        3. Department Manager(162) ;
        4. Sales Assistant(114) ;
        5. Team Leader(79) ;
        6. Store Manager(57) ;
        7. Team Lead(56) ;
        8. Cashier(47) ;
        9. Manager(45) ;
        10. Sales Associate/Cashier(45) ;
        11. Associate(39) ;
        12. Sales(37) ;
        13. Assistant Manager(36) ;
        14. Customer Service Representative(34) ;
        15. Seasonal Sales Associate(34) .


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      Jobs at Urban Outfitters

      10 jobs in United States
      Urban Outfitters Seasonal Sales Associate
      Westfield, NJ
      ·
      $16 - $16 /hr
      (Employer provided)
      View job
      Urban Outfitters Product Flow Specialist
      Valencia, CA
      ·
      $18 - $18 /hr
      (Employer provided)
      View job
      Urban Outfitters Product Flow Specialist
      Natick, MA
      ·
      $16 - $16 /hr
      (Employer provided)
      View job
      Urban Outfitters Product Flow Specialist
      Irvine, CA
      ·
      $18 - $18 /hr
      (Employer provided)
      View job
      Urban Outfitters Product Flow Specialist
      Pittsburgh, PA
      ·
      $11 - $11 /hr
      (Employer provided)
      View job
      View all Sales Associate Jobs