I applied through an employee referral. The process took 1 day. I interviewed at Urban Outfitters (Boulder, CO) in Jun 2010
Interview
Most hiring at Urban begins with a group interview. Popular questions include 1) describle what you think is good customer service 2) describe a time you received good or bad customer service 3) describe a time when you went above/beyond a customers expectations 4) states some trends you see popular right now
Interview questions [1]
Question 1
Most questions are very standard interview questions based around customer service. Just be short and concise, dont bore your interviewer, they've honestly got better things to do than listen to your rant about "thrift shopping"
I applied online. The process took 2 weeks. I interviewed at Urban Outfitters (New York, NY)
Interview
First round is a group interview asking all the basic questions, then more one-on-ones, second round is usually at a different location and then phone call of yes or nothing if no.
The questions were straightforward. They inquired about my leadership style and my ability to reliably come to work. Other than t hat they asked about my understanding of the brand, if i could take on more responsibility.
The process took 3 weeks. I interviewed at Urban Outfitters (London, England) in Jul 2024
Interview
It was one on one with the department managers, there were scenarios regarding g customer service, team conflict , problem solving and much more. They also question you about store operations
Team Leader applicants have rated the interview process at Urban Outfitters with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 65.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Team Leader roles take an average of 8 days to get hired, when considering 15 user submitted interviews for this role. To compare, the hiring process at Urban Outfitters overall takes an average of 16 days.
Common stages of the interview process at Urban Outfitters as a Team Leader according to 15 Glassdoor interviews include:
One on one interview: 35%
Presentation: 12%
Group panel interview: 12%
Drug test: 12%
Personality test: 8%
Skills test: 8%
IQ intelligence test: 8%
Other: 4%
Background check: 4%
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