I applied in-person. The process took 2+ months. I interviewed at Urban Outfitters (Walnut Creek, CA) in Jun 2010
Interview
So I dropped off a resume and made a call the next week and the week after and they said they hadn't processed the applications yet and they said they would get back to me. 28 days later I had my first interview, it was a group interview upstairs and it was very hard to get a say in because when the interviewers asked a question people were incredibly jumpy to answer! And then they move on to the next question so you have to try and get a say. After that interview they sent you home with an online drug test, did that and had my second interview 8 days later with the store manager. That went well, we did it outside where it was quiet and she just wanted to see how dedicated you wanted to be and how well you would fit the job description. The entire interview she basically described the whole job description making it sound like I pretty much had the job. The last thing she asked me was how much I made at my old job, how she couldn't match that and didn't have a quote and they'd get back to me within a week. I called once every week for 6 weeks until I was finally given an offer but it took them forever to get a hold of my references! She told me about the orientation, she was very apologetic each time I called saying "there's been so much going on" and "we didn't forget about you" and I just always sounded understanding but still pushy. They offered $9.00 an hour and I accepted.
I interviewed at Urban Outfitters (Philadelphia, PA)
Interview
Quick interview around 20 mins, asked pretty standard customer service questions. Manager who interviewed was nice. Asked about hobbies outside of work, if I was in school, how many hours a week I was looking for
I applied in-person. I interviewed at Urban Outfitters
Interview
The interview process was a group interview with other candidates. Overall, it was very easy and comfortable. The interviewers were friendly, and they mainly asked simple situational questions about customer service and team work.
I applied online. I interviewed at Urban Outfitters (Pasadena, CA)
Interview
The interview is done in a group of about 5-10 people. A manager asks a couple of behavioral questions, and everyone goes around answering. The vibes are pretty chill, but that doesn't mean you shouldn't prepare! It just means you don't have to be nervous.
Interview questions [1]
Question 1
When is a time you faced conflict and how did you resolve it?
Sales Associate applicants have rated the interview process at Urban Outfitters with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 65.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 13 days to get hired, when considering 1,035 user submitted interviews for this role. To compare, the hiring process at Urban Outfitters overall takes an average of 16 days.
Common stages of the interview process at Urban Outfitters as a Sales Associate according to 1,035 Glassdoor interviews include:
Group panel interview: 35%
One on one interview: 17%
Personality test: 13%
Background check: 8%
Phone interview: 7%
Skills test: 5%
IQ intelligence test: 4%
Presentation: 4%
Drug test: 3%
Other: 2%
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