I applied online. The process took 2 weeks. I interviewed at Urban Outfitters (Vancouver, BC) in Jul 2023
Interview
After submitting your resume and cover letter online at Urban Outfitters, you will receive a group interview request via email within 7-10 days. Store manager and four applicants conduct a group interview or about an hour and a half and notify the results via email within 72 hours.
Interview questions [1]
Question 1
1. Introduce yourself and tell me if you have any experience working in retail. 2. What is the most creative thing you do as soon as you wake up in the morning? 3. How will you coordinate a guest who wants to be like a celebrity he admires? 4. Tell me about the most difficult customer or situation and how you overcame it. 5. What would you do if you saw someone stealing from your store? There were more questions, but I can't remember. (Maybe about 7-10 questions)
I interviewed at Urban Outfitters (Philadelphia, PA)
Interview
Quick interview around 20 mins, asked pretty standard customer service questions. Manager who interviewed was nice. Asked about hobbies outside of work, if I was in school, how many hours a week I was looking for
I applied in-person. I interviewed at Urban Outfitters
Interview
The interview process was a group interview with other candidates. Overall, it was very easy and comfortable. The interviewers were friendly, and they mainly asked simple situational questions about customer service and team work.
I applied online. I interviewed at Urban Outfitters (Pasadena, CA)
Interview
The interview is done in a group of about 5-10 people. A manager asks a couple of behavioral questions, and everyone goes around answering. The vibes are pretty chill, but that doesn't mean you shouldn't prepare! It just means you don't have to be nervous.
Interview questions [1]
Question 1
When is a time you faced conflict and how did you resolve it?
Sales Associate applicants have rated the interview process at Urban Outfitters with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 65.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 13 days to get hired, when considering 1,035 user submitted interviews for this role. To compare, the hiring process at Urban Outfitters overall takes an average of 16 days.
Common stages of the interview process at Urban Outfitters as a Sales Associate according to 1,035 Glassdoor interviews include:
Group panel interview: 35%
One on one interview: 17%
Personality test: 13%
Background check: 8%
Phone interview: 7%
Skills test: 5%
IQ intelligence test: 4%
Presentation: 4%
Drug test: 3%
Other: 2%
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