Member Service Representative applicants have rated the interview process at Valley Strong Credit Union with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 82.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Member Service Representative roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Valley Strong Credit Union overall takes an average of 29 days.
Common stages of the interview process at Valley Strong Credit Union as a Member Service Representative according to 2 Glassdoor interviews include:
Background check: 25%
Skills test: 25%
Phone interview: 25%
Personality test: 13%
One on one interview: 13%
Here are the most commonly searched roles for interview reports -
I applied through other source. The process took 2 weeks. I interviewed at Valley Strong Credit Union (Bakersfield, CA) in Apr 2022
Interview
I had a phone interview and a zoom interview with two interviewers. All the interviewers were friendly, knowledgeable and very welcoming. Following the interviews, I had to go through the process of a background check.
Interview questions [1]
Question 1
They asked about a specific situation where I helped a guest who was unhappy about their experience and how I helped turned the experience around.
I applied through an employee referral. The process took 2 weeks. I interviewed at Valley Strong Credit Union (Bakersfield, CA) in Apr 2026
Interview
The interview process was on teams and then an in person interview. Which included questions about me and how I handle sales questions. Everyone was very nice and allowed to me express myself in the interview.