Valve Corporation Support Engineer interview questions

I sent in my resume for consideration without applying for a specific job. They responded around three weeks later with an email about a good-fit position. They sent the following question: Thanks for applying for a position on our customer support team. We reviewed your resume and are sending a short test for you to do - please try to submit your response within 24 hours of receipt of this email. Please respond to this customer inquiry: Background: You work for Venture Movie Productions Limited. You produce a wide range of movies in various genres by different directors. In theaters now: The Making of a Metropolis: a Documentary on Meerkats (PG) SlasherDeath5000 (R) South High: Locker Wars (PG-13) Customer Message: To Whom it May Concern, Today I found out that my son Billy went to your terrible film SlasherDeath5000. My son is 12. I wouldn't have even known that he had gone if I hadn't found the movie stub in his pants pocket when doing the laundry. YOU are responsible for exposing my 12 year old to this violence. My son is an Eagle Scout. He would not have even wanted to go to this movie if you hadn't advertised it. How dare you prey on children in this way? You have tainted my child and are ruining the innocence of our kids. I demand an explanation and a detailed outline of what you are going to do to stop destroying America's children.