Client Relationship Associate applicants have rated the interview process at Vanguard with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 82% positive. To compare, the company-average is 68.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Relationship Associate roles take an average of 18 days to get hired, when considering 118 user submitted interviews for this role. To compare, the hiring process at Vanguard overall takes an average of 23 days.
Common stages of the interview process at Vanguard as a Client Relationship Associate according to 118 Glassdoor interviews include:
Phone interview: 25%
One on one interview: 19%
Drug test: 15%
Background check: 13%
Skills test: 10%
Presentation: 5%
Personality test: 5%
IQ intelligence test: 5%
Group panel interview: 4%
Here are the most commonly searched roles for interview reports -
I applied through college or university. The process took 2 months. I interviewed at Vanguard (Charlotte, NC) in Oct 2018
Interview
Talked to a recruiter at our business expo at the University of South Carolina. Applied online and received an email from a recruiter to request a phone interview. The phone interview started off with asking personal questions for their records then lead to behavioral questions and a few easy financial questions. After answering questions she explained what the job was and then asked if I had any questions.
Moved on to the last round, where I went to Charlotte, NC office. There was about 15-20 of us who came in for the interview. The interview was all behavioral and if I had questions about the job. Then we went on a tour and did a Q&A. Overall the second interview was easier than the first.
It was a three step process, first was the virtual assement where you answered pratice situational questions and then a 30 min phone call with headqauters and finally a thirty minute zoom with the local office.
Interview questions [1]
Question 1
They asked about situation in my priouos jobs such as how a handled difficult customer
The interview process took about two weeks from application to offer. After submitting my application, I completed an online writing assessment followed by a short questionnaire with around five basic investing-related questions. Next, an AI scheduling assistant helped me set up a 15–20 minute phone interview with a recruiter.
The recruiter was incredibly positive, welcoming, and encouraging. She immediately put me at ease, which helped boost my confidence and allowed me to present myself well during the interview.
After moving forward, I had a Microsoft Teams interview with the hiring manager, who was equally fantastic. He made me feel comfortable throughout the conversation, which was especially appreciated since I tend to experience interview anxiety.
Overall, the hiring process was smooth, well organized, and a genuinely positive experience from start to finish.
Interview questions [1]
Question 1
Tell me about yourself. / How do you handle a difficult customer?
Over the phone for first round. Very friendly and felt more like a conversation at first, then came a few behavioral questions using the STAR method. Know the company and what sets them apart from others.
Interview questions [1]
Question 1
Describe a time where you had to face a difficult challenge, and how did you approach it?