I applied online. I interviewed at Vanguard (Blacksburg, VA) in Jan 2021
Interview
Two interviews. First lasted 50 minutes. Second included Q&A about company and then subsequent interview that lasted under an hour. Both interviews were behavioral. They want you to use the STAR method.
Interview questions [1]
Question 1
Tell me about a time when you made a mistake and didn’t have the resources to fix it
It was a three step process, first was the virtual assement where you answered pratice situational questions and then a 30 min phone call with headqauters and finally a thirty minute zoom with the local office.
Interview questions [1]
Question 1
They asked about situation in my priouos jobs such as how a handled difficult customer
The interview process took about two weeks from application to offer. After submitting my application, I completed an online writing assessment followed by a short questionnaire with around five basic investing-related questions. Next, an AI scheduling assistant helped me set up a 15–20 minute phone interview with a recruiter.
The recruiter was incredibly positive, welcoming, and encouraging. She immediately put me at ease, which helped boost my confidence and allowed me to present myself well during the interview.
After moving forward, I had a Microsoft Teams interview with the hiring manager, who was equally fantastic. He made me feel comfortable throughout the conversation, which was especially appreciated since I tend to experience interview anxiety.
Overall, the hiring process was smooth, well organized, and a genuinely positive experience from start to finish.
Interview questions [1]
Question 1
Tell me about yourself. / How do you handle a difficult customer?
Over the phone for first round. Very friendly and felt more like a conversation at first, then came a few behavioral questions using the STAR method. Know the company and what sets them apart from others.
Interview questions [1]
Question 1
Describe a time where you had to face a difficult challenge, and how did you approach it?