CSS applicants have rated the interview process at Vanguard with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68.5% positive. This is according to Glassdoor user ratings.
Candidates applying for CSS roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Vanguard overall takes an average of 23 days.
Common stages of the interview process at Vanguard as a CSS according to 2 Glassdoor interviews include:
Phone interview: 22%
Skills test: 22%
Background check: 11%
Group panel interview: 11%
Drug test: 11%
Personality test: 11%
One on one interview: 11%
Here are the most commonly searched roles for interview reports -
I applied through college or university. The process took 3 weeks. I interviewed at Vanguard (Malvern, PA)
Interview
Starts with 1hr phone interview, then comes the 4hr interview which is divided between a group interview, 1 on 1 and case study. Remember to use STAR format. Do not need to know industry or vanguard specific answers, they just want to know you have problem solving skills and emotional intelligence .
I applied through college or university. I interviewed at Vanguard (Scottsdale, AZ)
Interview
Did one phone screening with a recruiter then came into the office for an in person interview. During the in person interview, there was a half hour role-play and a half hour of behavioral questions. Vanguard loves when you use the STAR method to answer their questions. Role-play was a customer calling in and you had to resolve an issue for them. Very customer service focused. Do not worry about not having a financial background. Just know some basics for the interview.
Interview questions [1]
Question 1
How would you rate yourself on a scale of 1-10 on your role-play?