Two phone interviews. One with HR rep and one with potential bosses in different time zone. First call went great, but second call they wanted office experience. Hard for fresh out of college applicant.
Interview questions [1]
Question 1
How do you know you can handle an office environment?
I applied online. The process took 3 days. I interviewed at Veritas Technologies (Atlanta, GA) in Sep 2015
Interview
I had a pretty straight forward interview. I was asked questions regarding my resume, education, likes, dislikes as well has having to name some strengths and weaknesses. For the most part the interviewer was nice and laid back and the interview itself was low pressure. However, you do not learn much about the company or position during the interview and when you actually realize what it is you would be doing its misleading from the job posting.
Customer Service Representative applicants have rated the interview process at Veritas Technologies with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 56.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 17 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Veritas Technologies overall takes an average of 25 days.
Common stages of the interview process at Veritas Technologies as a Customer Service Representative according to 3 Glassdoor interviews include:
Phone interview: 50%
Background check: 25%
One on one interview: 25%
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