I applied to the position.
I made it through to the phone interview selection. The HR representative sends you information to study before the interview (nothing hard to memorize). I had the phone interview, the rep said it I did a great job and that I would be moving on to the face to face interview with the store manager. She will be calling in a week to set up a time. Two weeks go by and I haven't heard anything from the HR rep or the SM. I cal the store and have to make the interview appointment myself because she forgot to call me. I get to the interview 15 minutes early. She doesn't see me until 30 minutes later. We speak about my work history, etc. She said she would call me within two weeks. 2 weeks passed, I hear nothing. So I called the store again, she was occupied so I left a message with a Rep. A month goes by I email the HR rep and still no reply. A few months later I reapply for the position. I made it to the SM interview again. We talked for maybe 5 minutes. She said the same thing again. Here we are a month later with no contact again.
They are horrible at communicating with interviewees if they do not want to hire you. I rather them state that you are not selected instead of ignoring me or not answering anything.
Interview process was pretty straightforward. They tend to bypass a lot of the fluff and want to see how you act as a member of a team and what you are going to do when you are in a tough situation regarding numbers and meeting “quota.”
Interview questions [1]
Question 1
What would you do if you saw a team member adding perks to a customers account but not disclosing what they were adding?
First time it was with a recruiter via phone, then I interviewed with the store manager via video call. A couple days later they sent me an offer, then a background check, then I was cleared to start
Interview questions [1]
Question 1
Tell me about a time you had to deal with a difficult situation.
I applied online. The process took 4 weeks. I interviewed at Verizon
Interview
phone call interview, panel interview, in person interview, it was very lengthy process, and they all asked the same questions just for one role. takes about one or two months before the hiring process is complete. Fairly okay interview though.
Solutions Specialist applicants have rated the interview process at Verizon with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 64.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Solutions Specialist roles take an average of 23 days to get hired, when considering 311 user submitted interviews for this role. To compare, the hiring process at Verizon overall takes an average of 25 days.
Common stages of the interview process at Verizon as a Solutions Specialist according to 311 Glassdoor interviews include:
Phone interview: 19%
Drug test: 15%
One on one interview: 15%
Background check: 13%
Skills test: 11%
Personality test: 8%
Group panel interview: 7%
Presentation: 5%
IQ intelligence test: 5%
Other: 1%
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