I applied in-person. The process took 1 week. I interviewed at Verizon (Louisville, KY) in Dec 2015
Interview
I was an enteral hire. They value the ability to prioritize. Give examples of this, and showing a self starting ownership personality. Speak to ability to find information, even if that includes asking management for an answer that you feel you should know. The most important factor (even above your ability to Cold call) is your ability to prioritize.
Interview questions [1]
Question 1
Give me a time you were double booked and how did you handle it. What tools did you use. How did the customer react to this information that you gave them when you were double booked. Almost all questions in the interview were situational questions. They are looking for precious situations you have been in similar to this.
I applied online. I interviewed at Verizon (Eugene, OR) in Feb 2026
Interview
Initial Interview was professional. Interviewer was candid about the roles day to day. It seemed lots of people were unaware of how much field time may have been in the job prior to applying.
A very long and tedious interview process that could be improved. Reducing the interviews to no more than 3 would benefit all parties involved. In addition, the discussions should be no longer than 30 - 45 minutes in length.
Interview questions [1]
Question 1
Describe a time when you had a disgruntled customer, and how did you resolve it?
a little lengthy and follow up could be better. Would rather be told no then left up in the air as to why you weren't chosen. However if you are chosen they move rather quickly
Business Account Executive applicants have rated the interview process at Verizon with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 74% positive. To compare, the company-average is 64.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Business Account Executive roles take an average of 30 days to get hired, when considering 33 user submitted interviews for this role. To compare, the hiring process at Verizon overall takes an average of 25 days.
Common stages of the interview process at Verizon as a Business Account Executive according to 33 Glassdoor interviews include:
Phone interview: 16%
One on one interview: 16%
Background check: 14%
Presentation: 11%
Group panel interview: 11%
Drug test: 9%
Personality test: 9%
Skills test: 8%
IQ intelligence test: 3%
Other: 1%
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