The process took 7 weeks. I interviewed at Verizon in May 2017
Interview
Phone interview with roleplay involved is the first step. I interviewed initially with the Charleston Store. I thought it went well. I called the recruiter every week and a half after. He told me about a month later that they hired someone from the inside but because he liked me he would keep my application for other locations. He allowed me to interview with the mount pleasant store. A couple days later I got the "thanks but no thanks" email. The same say I got a phone call from the Charleston Store asking for a second interview. (this is a total of a month and a half, or more, later) of course I agreed. I had my second interview on a Friday and the recruiter called me on Monday with the offer. The recruiter is your main point of contact. It's very important to impress the recruiter. BE PREPARED FOR ROLEPLAY! STUDY THE CREDO. They do ask about it alot.
Interview questions [1]
Question 1
Alot of situational questions. (what was the issue? How did you solve it? What was the result?)
Interview process was pretty straightforward. They tend to bypass a lot of the fluff and want to see how you act as a member of a team and what you are going to do when you are in a tough situation regarding numbers and meeting “quota.”
Interview questions [1]
Question 1
What would you do if you saw a team member adding perks to a customers account but not disclosing what they were adding?
First time it was with a recruiter via phone, then I interviewed with the store manager via video call. A couple days later they sent me an offer, then a background check, then I was cleared to start
Interview questions [1]
Question 1
Tell me about a time you had to deal with a difficult situation.
I applied online. The process took 4 weeks. I interviewed at Verizon
Interview
phone call interview, panel interview, in person interview, it was very lengthy process, and they all asked the same questions just for one role. takes about one or two months before the hiring process is complete. Fairly okay interview though.
Solutions Specialist applicants have rated the interview process at Verizon with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 64.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Solutions Specialist roles take an average of 23 days to get hired, when considering 311 user submitted interviews for this role. To compare, the hiring process at Verizon overall takes an average of 25 days.
Common stages of the interview process at Verizon as a Solutions Specialist according to 311 Glassdoor interviews include:
Phone interview: 19%
Drug test: 15%
One on one interview: 15%
Background check: 13%
Skills test: 11%
Personality test: 8%
Group panel interview: 7%
Presentation: 5%
IQ intelligence test: 5%
Other: 1%
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