First, you must complete the assessment. Once that's done and it looks good, a recruiter gets in contact with you. The recruiter got in contact with about a week or two after my application. The call went great! I had a good feeling about it. However, after that things pretty much went downhill. It took about 3 weeks for me to hear from a hiring manager. The recruiter explained the location I had applied to was downsizing - not true. I was then referred to a different location where I met with the first hiring manager. Again, great interview! I had an even better feeling about it. I was told I would hear back by the end of the week, I never did. I called to follow up and was told I would hear back the following week, I never did. However, I did hear from two other stores - one of which happened to be the store that was supposedly downsizing. I agreed to interview with them, but at this point my excitement for the company had gone down. I had turned down a different job opportunity because I thought I had a potential career at Verizon based on the feedback I kept receiving, so at this point, I had to keep trying. I interviewed with the other hiring manager and right away I felt that interview was not so hot. I was told I would hear back the following week, which I did. But only to receive bad news that I wasn't a good fit. After that, I canceled my interview with the other Verizon store because I was done with them. I understand they are a huge company that offer great benefits and therefore it's competitive to get in, but respecting potential hires and their times is still valuable and important. Anyways, it was a terrible experience. Their organization leaves more to be desired and aside from their good benefits, it doesn't seem like they care much for their employees.