The experience may vary for each person but for me, since I was already employed at Verizon Wireless, interviewing for the Account Executive position came easy to me because I already knew what to expect. It's my understanding now, having talked with those who were recently hired for the position that it is quite a grueling process. I only had to do 1 interview but someone from the outside has to go through 3 or 4 interviews---1st is the phone interview with HR, 2nd is interview with the Business Sales Manager, 3rd is interview with Associate Director, and 4th (or could also happen during your 3rd) is to do a sales presentation to a fictitious company where you role play with the BSM and AD.
I feel bad for those who apply from the outside because VZW is very political and it's all about who you know. That being said, most Account Executive positions you apply for are already spoken for with someone internal. Now if you happen to know one of the hiring managers then you're most likely a shoe in for the position.
Interview questions [5]
Question 1
Tell me about a time when you had to think outside the box in order to close a sale?
Be prepared for a random question such as "You see this pen? Sell it to me right now. Why should I buy this pen from you when I can get it cheaper from somewhere else?
**They won't always use a pen as an example. They've also used a box of tissues, a notebook, etc.**
I applied online. I interviewed at Verizon (Eugene, OR) in Feb 2026
Interview
Initial Interview was professional. Interviewer was candid about the roles day to day. It seemed lots of people were unaware of how much field time may have been in the job prior to applying.
A very long and tedious interview process that could be improved. Reducing the interviews to no more than 3 would benefit all parties involved. In addition, the discussions should be no longer than 30 - 45 minutes in length.
Interview questions [1]
Question 1
Describe a time when you had a disgruntled customer, and how did you resolve it?
a little lengthy and follow up could be better. Would rather be told no then left up in the air as to why you weren't chosen. However if you are chosen they move rather quickly
Business Account Executive applicants have rated the interview process at Verizon with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 74% positive. To compare, the company-average is 64.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Business Account Executive roles take an average of 30 days to get hired, when considering 33 user submitted interviews for this role. To compare, the hiring process at Verizon overall takes an average of 25 days.
Common stages of the interview process at Verizon as a Business Account Executive according to 33 Glassdoor interviews include:
Phone interview: 16%
One on one interview: 16%
Background check: 14%
Presentation: 11%
Group panel interview: 11%
Drug test: 9%
Personality test: 9%
Skills test: 8%
IQ intelligence test: 3%
Other: 1%
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