Customer Service Supervisor applicants have rated the interview process at Verizon with 3.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 52% positive. To compare, the company-average is 64.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Supervisor roles take an average of 21 days to get hired, when considering 26 user submitted interviews for this role. To compare, the hiring process at Verizon overall takes an average of 25 days.
Common stages of the interview process at Verizon as a Customer Service Supervisor according to 26 Glassdoor interviews include:
Group panel interview: 16%
One on one interview: 15%
Skills test: 14%
Phone interview: 14%
Background check: 11%
Drug test: 10%
Personality test: 9%
Presentation: 6%
IQ intelligence test: 5%
Here are the most commonly searched roles for interview reports -
This organization is huge on the STAR format of interviews. They conduct the interviews as a panel forum. You need to follow the STAR format to a T otherwise you are marked down for not answering in the right format. This sort of process is fine if they are looking for someone to be mindless.
Interview questions [1]
Question 1
Tell about a time your failed. What happened and what was the end result.
I applied online. I interviewed at Verizon (Atlanta, GA) in Jul 2019
Interview
3-step interview process: 1) Brief Call with the Recruiter, 2) Interview with Hiring Manager, 3) Interview with Sr. Managers in the Department. Interview was simple and they gave lots of information regarding the role.
Interview questions [1]
Question 1
What social media platform is currently trending most right now?
The interview is normally with an HR business partner and a Senior Manager. They are looking for very specific things in your interview. It's graded on a score of 0-5 and a score of 2 or less, means you're automatically disqualified for the position regardless of references, experience or ability to do the job.
I applied in-person. The process took 4 weeks. I interviewed at Verizon (Charlotte, NC) in Jun 2018
Interview
It was about 4 weeks long and behavioral based questions . You had to go through 3 separate interviews and each interview was with different levels of management. First with hr, the \n senior managers, then the directoe.
Interview questions [1]
Question 1
Tell me abut a time where you had to prioritize your work? What did you do? What was the outcome?