I applied online. The process took 3 weeks. I interviewed at Verizon in Oct 2014
Interview
The process was pretty standard. The first step was applying online and passing a couple assessments. Afterwards I was contacted through email by a human resources employee, I was sent an email with a link to schedule my phone interview and some information to review including a cheat sheet on accessory and a job description with the company credo. The interview was pretty straight forward from what I remember just a couple questions and a bit of role play. I was then offered a second interview which I was similar but with more questions using the STAR format such as,"tel me a time.....". After passing my second interview I was sent an email with details on my next interview which was at a location with two hiring managers. At the interview I had two managers which remained expressionless and emotionless for the first half,.this quickly changed after the role play. Impressed with my performance they were able to open up more and told me more about the job and asked if I had any questions for them. The next couple days I was contacted by different store manager that wanted to schedule me for another interview at the location I had applied for. There I went through the same steps going through my third interview for a second time.After having another excellent interview I was contacted by HR and the manager to offer me a position.
Interview questions [1]
Question 1
Why would we hire you out of all the other candidates?
Interview process was pretty straightforward. They tend to bypass a lot of the fluff and want to see how you act as a member of a team and what you are going to do when you are in a tough situation regarding numbers and meeting “quota.”
Interview questions [1]
Question 1
What would you do if you saw a team member adding perks to a customers account but not disclosing what they were adding?
First time it was with a recruiter via phone, then I interviewed with the store manager via video call. A couple days later they sent me an offer, then a background check, then I was cleared to start
Interview questions [1]
Question 1
Tell me about a time you had to deal with a difficult situation.
I applied online. The process took 4 weeks. I interviewed at Verizon
Interview
phone call interview, panel interview, in person interview, it was very lengthy process, and they all asked the same questions just for one role. takes about one or two months before the hiring process is complete. Fairly okay interview though.
Solutions Specialist applicants have rated the interview process at Verizon with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 64.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Solutions Specialist roles take an average of 23 days to get hired, when considering 311 user submitted interviews for this role. To compare, the hiring process at Verizon overall takes an average of 25 days.
Common stages of the interview process at Verizon as a Solutions Specialist according to 311 Glassdoor interviews include:
Phone interview: 19%
Drug test: 15%
One on one interview: 15%
Background check: 13%
Skills test: 11%
Personality test: 8%
Group panel interview: 7%
Presentation: 5%
IQ intelligence test: 5%
Other: 1%
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