Is it hard to get hired as a Customer Service (Call Center) at Verizon?

Customer Service (Call Center) applicants have rated the interview process at Verizon with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.1% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Customer Service (Call Center) at Verizon?

Candidates applying for Customer Service (Call Center) roles take an average of 60 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Verizon overall takes an average of 25 days.

Where can I find Verizon interview experiences by job title?

Solutions Specialist (1709) ; Customer Service Representative (1365) ; Sales Representative (909) ; Retail Sales Representative (875) ; Sales Associate (693) ; Software Engineer (547) ; Manager (534) ; Project Manager (404) ; Solutions Manager (389) ; Sales (339) ; Analyst (323) ; Consultant (321) ; Solution Specialist (308) ; Network Engineer (260) ; Specialist (249)

Verizon Customer Service (Call Center) Interview Questions

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Verizon

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Customer Service (Call Center) Interview

Feb 17, 2015

Anonymous employee

Alpharetta, GA

Jobs at Verizon

1K jobs in United States

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate

Verizon interviews FAQs

Customer Service (Call Center) applicants have rated the interview process at Verizon with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service (Call Center) roles take an average of 60 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Verizon overall takes an average of 25 days.
Common stages of the interview process at Verizon as a Customer Service (Call Center) according to 1 Glassdoor interviews include:
Presentation: 14%
Background check: 14%
Personality test: 14%
Phone interview: 14%
Drug test: 14%
IQ intelligence test: 14%
One on one interview: 14%
Here are the most commonly searched roles for interview reports -
Solutions Specialist(1709) ;
Customer Service Representative(1365) ;
Sales Representative(909) ;
Retail Sales Representative(875) ;
Sales Associate(693) ;
Software Engineer(547) ;
Manager(534) ;

Verizon interviews Verizon Customer Service (Call Center) interviews Verizon interview

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Verizon interviews FAQs

Customer Service (Call Center) applicants have rated the interview process at Verizon with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service (Call Center) roles take an average of 60 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Verizon overall takes an average of 25 days.
Common stages of the interview process at Verizon as a Customer Service (Call Center) according to 1 Glassdoor interviews include:
Presentation: 14%
Background check: 14%
Personality test: 14%
Phone interview: 14%
Drug test: 14%
IQ intelligence test: 14%
One on one interview: 14%
Here are the most commonly searched roles for interview reports -
Solutions Specialist(1709) ;
Customer Service Representative(1365) ;
Sales Representative(909) ;
Retail Sales Representative(875) ;
Sales Associate(693) ;
Software Engineer(547) ;
Manager(534) ;

Project Manager

(404) ;

Solutions Manager(389) ;

Sales(339) ;

Analyst(323) ;

Consultant(321) ;

Solution Specialist(308) ;

Network Engineer(260) ;

Specialist(249) .

Customer Service (Call Center) Interview

Feb 17, 2015

Anonymous employee

Alpharetta, GA

Accepted offer

Positive experience

Difficult interview

Application

I applied online. The process took 2 months. I interviewed at Verizon (Alpharetta, GA) in Feb 2015

Interview

Applied online 30+ day for hr call and test scheduling 2+ days for scheduled testing (pay attention to details and do not rush) 7+ days to one on one interview (they want to see how you will perform and they will ask to you to role play) 14+ days to get job offer

Interview questions [1]

Question 1

Tell me about a time you.... (very star system based questions)

Answer question

Jobs at Verizon

1K jobs in United States

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate

View all Customer Service (Call Center) Jobs