I applied online. I interviewed at Verizon in May 2022
Interview
It was an average interview, and lengthy, I applied at Verizon and received an assessment within 48hrs, complete the assessment which consist of a behavioral questions and test on your multi-tasking ability, pass the assessment, receive an email to update my employment date and others to be use for my background check if I got the offer, when I updated my profile, I received an email to schedule a phone interview with the recruiter, after that , an interview with a hiring manager.
During the interview I was as 7 behavioral questions and 2 role play. it was lengthy but the like Star method of answering the questions, but the hiring manager was nice and professional.
24hrs I received a phone to accept the offer.
Interview questions [1]
Question 1
Briefly tell me about yourself
Tell me the technology you are excited about
Tell me why you choose to work at Verizon
Tell me a time you finish a task without any help or supervisor
Tell me a time your we’re not able to solve a customer problem, how do you handle it to solve the issue
And more questions,
I applied online. The process took 3 days. I interviewed at Verizon (Cincinnati, OH) in May 2026
Interview
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Interview questions [1]
Question 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Interview questions [1]
Question 1
Tell us a time where you overcame an obstacle and how