I applied online. The process took 4 weeks. I interviewed at Verizon (Portland, OR) in Jul 2015
Interview
I applied online and received a request by e-mail to complete an online personality assessment. I was called the following week by the recruiter for an initial phone interview. The initial interview was standard and asked questions related to sales goals Ex: tell me about a time where you were under pressure to meet a sales goal. I didn't hear back for a couple weeks, until I was called by the store manager to schedule an in person interview. I scheduled an interview that week with the store manager and district manager. The interview was a a very positive experience. I received an offer on the following Monday that was contingent on drug test, employment history verification, and criminal background. Like others have said, the company does a very through background check so make sure that you know the month and year of your start and end date for previous employers. I was impressed with how quickly the process went, once I received my offer letter.
Interview questions [1]
Question 1
Tell me about a time when you working with a customer who didn't feel their needs were being met.
Interview process was pretty straightforward. They tend to bypass a lot of the fluff and want to see how you act as a member of a team and what you are going to do when you are in a tough situation regarding numbers and meeting “quota.”
Interview questions [1]
Question 1
What would you do if you saw a team member adding perks to a customers account but not disclosing what they were adding?
First time it was with a recruiter via phone, then I interviewed with the store manager via video call. A couple days later they sent me an offer, then a background check, then I was cleared to start
Interview questions [1]
Question 1
Tell me about a time you had to deal with a difficult situation.
I applied online. The process took 4 weeks. I interviewed at Verizon
Interview
phone call interview, panel interview, in person interview, it was very lengthy process, and they all asked the same questions just for one role. takes about one or two months before the hiring process is complete. Fairly okay interview though.
Solutions Specialist applicants have rated the interview process at Verizon with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 64.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Solutions Specialist roles take an average of 23 days to get hired, when considering 311 user submitted interviews for this role. To compare, the hiring process at Verizon overall takes an average of 25 days.
Common stages of the interview process at Verizon as a Solutions Specialist according to 311 Glassdoor interviews include:
Phone interview: 19%
Drug test: 15%
One on one interview: 15%
Background check: 13%
Skills test: 11%
Personality test: 8%
Group panel interview: 7%
Presentation: 5%
IQ intelligence test: 5%
Other: 1%
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