I applied online. The process took 3 days. I interviewed at Verizon (Wichita, KS) in Jul 2015
Interview
I applied online on/around July 17th. Got an email two days later wanting me to call the HR rep to set up a time and date to do phone interview. I called on a Wednesday and my phone interview was Monday. They will email you 3 links and the accessory of the month. Review all and take notes for your phone interview. They made me "sell" them the accessory to a tech saavy customer and a customer not so tech saavy. Phone interview lasted around 35-40minutes. At the end of interview she told me she was passing my info along to the store managers and that I should hear something back by Friday of that week. I got a call 2 hours after my phone interview from one of the store managers wanting to do a 2nd in person interview. I had my interview that week on a Friday (yesterday). During the in person interview, I interviewed with the store manager and general manager. They asked me to sell my phone to them. Ask lots of questions, and offer accessories! I asked what's the next step and they said I should hear something back by next Friday if I got the job or not. So far the process has been about 2 weeks, but by the time I hear back it wil be 3 week. By the time I go to training if hired it will about a month since the day I applied.
Interview questions [3]
Question 1
Give me a time you exceeded the customers expectation?
Interview process was pretty straightforward. They tend to bypass a lot of the fluff and want to see how you act as a member of a team and what you are going to do when you are in a tough situation regarding numbers and meeting “quota.”
Interview questions [1]
Question 1
What would you do if you saw a team member adding perks to a customers account but not disclosing what they were adding?
First time it was with a recruiter via phone, then I interviewed with the store manager via video call. A couple days later they sent me an offer, then a background check, then I was cleared to start
Interview questions [1]
Question 1
Tell me about a time you had to deal with a difficult situation.
I applied online. The process took 4 weeks. I interviewed at Verizon
Interview
phone call interview, panel interview, in person interview, it was very lengthy process, and they all asked the same questions just for one role. takes about one or two months before the hiring process is complete. Fairly okay interview though.
Solutions Specialist applicants have rated the interview process at Verizon with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 64.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Solutions Specialist roles take an average of 23 days to get hired, when considering 311 user submitted interviews for this role. To compare, the hiring process at Verizon overall takes an average of 25 days.
Common stages of the interview process at Verizon as a Solutions Specialist according to 311 Glassdoor interviews include:
Phone interview: 19%
Drug test: 15%
One on one interview: 15%
Background check: 13%
Skills test: 11%
Personality test: 8%
Group panel interview: 7%
Presentation: 5%
IQ intelligence test: 5%
Other: 1%
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