I applied online. The process took 1 week. I interviewed at Verizon (Reston, VA) in Sep 2015
Interview
The interview process was simple and painless. I was told I more than likely got the job and to look out for a phone call in the next week so that's where I am right now. I applied on September 11th. The application itself was pretty lengthy, but I got an email to schedule a phone interview a couple hours later. I scheduled it for the following Wednesday, the 16th at 10:00am. Attached to the email were two documents to study up on for the interview one is the job overview and their credo and the other was about their accessory of the month which you have to sell to the interviewer over the phone. On my résumé I included that I'm fluent in speaking reading and writing Spanish so a good portion of my interview was done in Spanish. Aside from selling the interviewer the accessory of the month (which I had to do twice, once in English and once in Spanish both different scenarios) all she asked me was to verify the dates on my résumé for background checks in case I was extended an offer, and the normal situational questions i.e. Describe a time when you had to deal with an irate customer. When the interview was over she said she would transfer me over to a store near me and schedule an interview for the following week. Later that same day though, she called and asked if I could make it to an interview for the next day September 17th. She told me to arrive early and bring 2 copies of my résumé one for each manager I would be interviewing with and be prepared to go over their credo. I arrived 15 minutes early with my résumé but only one of the managers was there so I interviewed with her and that store's lead sales person. The interview was about 30 minutes long, about half of the interview was just situational and behavioral questions which she read off of some paperwork and took notes on and once again going over my résumé. The other half was about what I thought about the company why I want to work there what my strengths and weaknesses are and what my career goals are etc. Overall the interview was painless and I was told I more than likely got the job and to look out for a phone call in about a week
Interview questions [1]
Question 1
Describe a time when you had to meet a sales quota
Interview process was pretty straightforward. They tend to bypass a lot of the fluff and want to see how you act as a member of a team and what you are going to do when you are in a tough situation regarding numbers and meeting “quota.”
Interview questions [1]
Question 1
What would you do if you saw a team member adding perks to a customers account but not disclosing what they were adding?
First time it was with a recruiter via phone, then I interviewed with the store manager via video call. A couple days later they sent me an offer, then a background check, then I was cleared to start
Interview questions [1]
Question 1
Tell me about a time you had to deal with a difficult situation.
I applied online. The process took 4 weeks. I interviewed at Verizon
Interview
phone call interview, panel interview, in person interview, it was very lengthy process, and they all asked the same questions just for one role. takes about one or two months before the hiring process is complete. Fairly okay interview though.
Solutions Specialist applicants have rated the interview process at Verizon with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 64.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Solutions Specialist roles take an average of 23 days to get hired, when considering 311 user submitted interviews for this role. To compare, the hiring process at Verizon overall takes an average of 25 days.
Common stages of the interview process at Verizon as a Solutions Specialist according to 311 Glassdoor interviews include:
Phone interview: 19%
Drug test: 15%
One on one interview: 15%
Background check: 13%
Skills test: 11%
Personality test: 8%
Group panel interview: 7%
Presentation: 5%
IQ intelligence test: 5%
Other: 1%
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