I applied through a recruiter. The process took 5 months. I interviewed at Verizon (Chicago, IL) in May 2012
Interview
Long. Interviewed with 6 managers and I felt like I kept getting passed along. Since I really wanted to work for Verizon, and it seemed like the interest was mutual, I decided to continue with the process. It's very easy to understand how a number of candidates would just give up with the process if they don't stick with it.
Interview questions [1]
Question 1
Tell me about your most difficult time with a customer and how did you overcome the obstacle?
I applied online. I interviewed at Verizon (Eugene, OR) in Feb 2026
Interview
Initial Interview was professional. Interviewer was candid about the roles day to day. It seemed lots of people were unaware of how much field time may have been in the job prior to applying.
A very long and tedious interview process that could be improved. Reducing the interviews to no more than 3 would benefit all parties involved. In addition, the discussions should be no longer than 30 - 45 minutes in length.
Interview questions [1]
Question 1
Describe a time when you had a disgruntled customer, and how did you resolve it?
a little lengthy and follow up could be better. Would rather be told no then left up in the air as to why you weren't chosen. However if you are chosen they move rather quickly
Business Account Executive applicants have rated the interview process at Verizon with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 74% positive. To compare, the company-average is 64.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Business Account Executive roles take an average of 30 days to get hired, when considering 33 user submitted interviews for this role. To compare, the hiring process at Verizon overall takes an average of 25 days.
Common stages of the interview process at Verizon as a Business Account Executive according to 33 Glassdoor interviews include:
Phone interview: 16%
One on one interview: 16%
Background check: 14%
Group panel interview: 11%
Presentation: 11%
Personality test: 9%
Drug test: 9%
Skills test: 8%
IQ intelligence test: 3%
Other: 1%
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