Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Versata

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Versata reviews | Versata jobs | Versata salaries | Versata benefits
      Versata interviewsVersata Customer Support Manager interviewsVersata interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Support Manager Interview

      Mar 1, 2018
      Anonymous employee
      Manila, Manila
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 5 days. I interviewed at Versata (Manila, Manila) in Jan 2014

      Interview

      1. Screening Interview -someone from recruitment team contacted me for an initial interview 2. Interview with the Customer Service Chief - this was nerve racking, but Vicky made sure that you were at ease and comfortable 3. Test Trial

      Interview questions [1]

      Question 1

      The most interesting question for me was: how are you going to resolve the issue on low CSAT
      1 Answer

      Versata interviews FAQs

      • Customer Support Manager applicants have rated the interview process at Versata with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 50% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Support Manager roles take an average of 5 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Versata overall takes an average of 17 days.
      • Common stages of the interview process at Versata as a Customer Support Manager according to 1 Glassdoor interviews include:

        Drug test:  17%

        Personality test:  17%

        One on one interview:  17%

        Presentation:  17%

        Phone interview:  17%

        IQ intelligence test:  17%

      • Here are the most commonly searched roles for interview reports -

        1. Technical Delivery Manager(3) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.