I applied in-person. I interviewed at Victoria's Secret (Hackensack, NJ)
Interview
Group interview. I had a great manager who hired me & one other girl because we answered the questions with good answers and we were personable. They want to see a personality and friendliness. Come in dressed for the part. A casual skirt or dress or work pants are nice, jeans is not okay.
Interview questions [1]
Question 1
They want you to try to sell them something. They also ask what store you think has the best customer service & what store you think has the worst customer service. They also tell you in the beginning of the interview that they are the "best in bras." Later they ask you what VS is the best in.
I had a group interview with two other girls. It took about 30 minutes for the interview portion. It was mostly in depth customer service and tell me about a time questions
Interview questions [1]
Question 1
Tell me about a time you went above and beyond for a customer
I applied through an employee referral. I interviewed at Victoria's Secret
Interview
The interview was done as a group and was pretty casual. The hiring manager asked a mix of situational and behavioural questions, about 3-4. For me personally as I was hired during a seasonal period, having an open availability seemed to be key
Interview questions [1]
Question 1
Tell me about yourself, why do you want to work for VS, can you recall a situation, tell me about a time when you dealt with a difficult customer and how did you handle it
Hiring managers prioritize your personality, availability, and customer service mindset, looking for candidates who are friendly, adaptable, reliable, and comfortable engaging with customers, rather than focusing heavily on prior experience or technical skills.
Victoria's Secret interviews FAQs
Sales Associate applicants have rated the interview process at Victoria's Secret with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 71.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 10 days to get hired, when considering 980 user submitted interviews for this role. To compare, the hiring process at Victoria's Secret overall takes an average of 11 days.
Common stages of the interview process at Victoria's Secret as a Sales Associate according to 980 Glassdoor interviews include:
Group panel interview: 37%
One on one interview: 22%
Background check: 10%
Skills test: 7%
Presentation: 6%
Phone interview: 5%
Personality test: 4%
Drug test: 4%
Other: 3%
IQ intelligence test: 2%
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